Office Coordinator

Educational Advocates College Consulting seeks an Office Coordinator to support the president and college consultants. The Office Coordinator performs diverse administrative functions requiring initiative and sound judgment with the goal of achieving clear communication, efficient office operations and procedures, and client satisfaction.

You will:

· Manage prospect and new client communications and customer service via email and phone.

· Gather, enter and/or update data to maintain customer relationship management systems, the guidance portal and other internet tools for business.

· Conduct research, writing and proofreading for essential business documents and marketing initiatives.

· Work with team to identify articles, set deadlines for writers and prepare the monthly newsletter via Constant Contact

· Oversee billings and payments for new clients and monthly open invoice reports.

· Send billings and payment reminders and keep track of accounts receivable information in close coordination with the bookkeeper.

· Assist with the onboarding process for new staff.

· Prepare documents and survey questionnaires to aid consultants with obtaining new student information.

· Maintain the calendar system, edit virtual meeting information in the calendar system and set up virtual meetings as necessary.

· Monitor the main phone line, complete telephone intakes, and email essential information to the staff.

· Create, edit or update files and file system organization with Google Drive and Dropbox.

· Prepare client contracts in collaboration with consultant information and use DocuSign to send and receive contracts.

· Produce and distribute correspondence, memos, reports, and assist with other daily administrative needs.

· Maintain confidentiality of all work-related information received and observed.

· All other duties as assigned.

SKILLS REQUIRED

Three to five years of administrative support experience including customer relationship management and using Internet tools for business. Excellent communication skills (editing, proofreading writing, and oral communication skills). Excellent organizational and planning skills, ability to demonstrate initiative, think creatively and problem solve. Flexibility and willing to work with a team. Ability to meet deadlines.

Proficiency with Microsoft Word, PowerPoint, and Excel, familiarity with Macintosh computers. Experience with Constant Contact, Wordpress, Quickbooks, and Trello is a plus.

Must be available to work virtually on at least three to four business days (Monday through Friday).

Job Type: Part-time

Pay: $25.00 - $28.00 per hour

Expected hours: 15 – 20 per week

Benefits:

• Flexible schedule
• Paid time off
• Retirement plan

Schedule:

• No weekends

Supplemental pay types:

• Bonus opportunities

Experience:

• Microsoft Office: 3 years (Preferred)
• Administrative experience: 3 years (Preferred)

Work Location: Hybrid remote in Brookline, MA 02445