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SalaryOttobot Motors (used car lot) is looking for candidates that are reliable and detailed oriented. The Office Assistant is primarily responsible for receiving payment from customers for car notes, recording the amount received and accurately posting it. This is a full-time position with hours varying from 9am to 7pm.
Must be bilingual in English and Spanish
What We Offer
- Full-time employees are offered Medical, Vision & Dental after 90 days or less of employment
- 401K retirement and saving plans are offered to employees after working at the dealership for 6 months or more
- Paid Vacation time, selected holiday pay, sick pay for full time employees after 3 months of employment as earned
Responsibilities
- Receives and issues a receipt for cash, checks and credit card payments, following the procedure set out for accepting payment (e.g., checks verified, etc.)
- Refers customers who have additional questions or complaints to the service advisor or other appropriate person.
- Greets customers in a timely, friendly and professional manner.
- Ensure that work areas and customer waiting areas are kept clean.
- Files customer records in a way to protect customer information.
- Verify customer insurance by contacting or going online with insurance companies.
- Communicate with staff and manager regarding all issues going on with vehicles or customers.
- Communicate by phone, and email to customers and staff
- Run daily and monthly reports as needed.
- Daily deposits.
- Mail out letters
- Communicate with insurance agents regarding insurance claims, keep records of conversations and follow up when necessary.
Requirements
- Bilingual in English and Spanish is a must-have
- Ability and willingness to learn on the job and adapt as needed.
- Must be able to work Saturdays
- Valid Driver’s License
- 1 year minimum of Customer Service Experience
