Job Description
Job Summary:
The office manager/receptionist specializes in performing administrative duties within the office.
Primary responsibilities are to greet visitors or clients, answer inquiries, respond to calls and
correspondence, and receive documents or messages.
Duties/Responsibilities:
Answer phones and properly transfer calls to the appropriate team members and/or
departments
Greet and assist visitors or escort them to an office or meeting room/area
Answer questions about the business or give the company’s website for further business
information
Take messages and assure messages are forwarded to the appropriate team members
and/or department
Accept and sign for mail and/or packages and distribute to the appropriate office and/or
venues
Filling, printing, faxing, scanning, copying and scheduling
Maintain a pleasant, neat and clean appearance of the reception area, conference room,
team member kitchen, back hallway and restrooms
Prepare various forms, letters, reports and memos
Send out letters, cards and packages through USPS, UPS and FedEx
Maintain company general voicemail
Schedule pick-ups for carrier service
Privy to confidential information which requires discretion and diplomacy
Place office supply orders
Other daily tasks as assigned daily
Required Skills/Abilities:
Excellent interpersonal skills
Excellent organizational skills and attention to detail
Ability to adapt to the needs of the organization, team members, and clients
Proficient with Microsoft Office Suite or related software
Ability to work as a team, stay organized, handle various projects at one time, follow up
REQUIREMENTS
Education and Experience:
High School Diploma Required or equivalent
Proof of eligibility to work in the United States
Maintain a professional, neat and well-groomed appearance