Office Admin

Founded in 1985 in Southern California, The DOT Corp, is solution provider, specializing in the area of print communications (Digital and Litho), web based work flow applications, direct mail service and fulfillment services. We have offices in Irvine and Santa Ana. We are experiencing tremendous growth and seeking more teammates to join our team.

We are looking for a Customer Support that can be responsible and assist in the following areas of our Customer Service Department:

Duties:

• Enter in new orders as they are submitted via website, fax, or email

• Confirm, audit and update orders after product has shipped

• Generate kit letters and/or labels for Production through MS Access database

• Maintain filing system

• Importing of Customer Orders

• Creating and leasing of work orders

• QC checks and sample creations

• Answer phones

• Assist customers

• Assist Account Manager on special projects as deemed necessary

Pre-requisites:

• Knowledge of Microsoft office; including excel, word and internet; [MAS200 and/or Access is a plus]

• Excellent phone etiquette

• Excellent verbal & written communication skills

• Punctual with flexibility to work extended hours as needed.

• Enjoy working with people is a must.

• Able to work with minimum supervision

• Customer service driven

• Able to multi-task

• Detailed orientated

• Professional appearance

• Self-Motivated

• Dependable

• Organized

Education and Experience:

• Bilingual in Spanish is a plus

• At least of 1 year of Corporate office experience