Talent Pool: Nursing Secretary
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Performs receptionist activities. Promotes patient satisfaction through personal interaction, and provides assistance/support to patients, significant others, visitors. (Patient rounding as appropriate.) Assist with lost or left behind patient belongings. Responds to call lights/intercom/telephones, and reports unsafe conditions. Directs questions and problems to appropriate person, recognizing the need to seek assistance when necessary. Assist with bed assignments, transfers and discharges. Monitors patient activity on and off unit. Observes Video Surveillance cameras where in use. Communicates regarding equipment maintenance and repairs. Assists with maintaining a clean and safe environment. Assists with transporting patients: interdepartmental and discharge. Monitors compliance with bed alarm usage. Run bed-safety report each shift.
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Demonstrates personal accountability. Responds appropriately to emergency situations (Cone Health Codes) and demonstrates knowledge of how to respond. Always uses appropriate safety devices and techniques (examples: pushing carts; correctly lifting copy paper). Protects all confidential information and obeys all HIPAA regulations. Adheres to all organizational and departmental policies and procedures, including dress code, attendance, infection prevention, and hand hygiene. Documents time accurately using Kronos. Completes all departmentally required education, competencies, and/or proficiencies.
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EXPERIENCE:
LICENSURE/CERTIFICATION/REGISTRY/LISTING:
PREFERRED