Address
Form of workType of Requisition:
Regular
Clearance Level Must Currently Possess:
None
Clearance Level Must Be Able to Obtain:
Interim Secret
Suitability:
No Suitability Required
Public Trust/Other Required:
None
Job Family:
SCA
Job Qualifications:
Skills:
Help Desk Support, Service Desk, Troubleshooting
Certifications:
CompTIA - Security+ - CompTIA
Experience:
1 + years of related experience
US Citizenship Required:
Yes
Job Description:
Be a part of the men and women that solve some of the world's most complex technical challenges! General Dynamics Information Technology (GDIT) is seeking a Service Desk Analyst to support the Navy Surface Warfare Center(NSWC) in Crane, Indiana.
If you are seeking an opportunity to support our nation's military, work at one of the largest naval bases in the US, live in a place with low cost of living, low crime and on a program that has many excellent opportunities within a Fortune 100 company - then this position is perfect for you.
Service Desk Analyst: Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software:
Basic Qualifications:
WHAT CAN GDIT OFFER YOU?
Scheduled Weekly Hours:
40
Travel Required:
Less than 10%
Telecommuting Options:
Onsite
Work Location:
USA IN Odon
Additional Work Locations:
COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the customer site requirements.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Regular
Clearance Level Must Currently Possess:
None
Clearance Level Must Be Able to Obtain:
Interim Secret
Suitability:
No Suitability Required
Public Trust/Other Required:
None
Job Family:
SCA
Job Qualifications:
Skills:
Help Desk Support, Service Desk, Troubleshooting
Certifications:
CompTIA - Security+ - CompTIA
Experience:
1 + years of related experience
US Citizenship Required:
Yes
Job Description:
Be a part of the men and women that solve some of the world's most complex technical challenges! General Dynamics Information Technology (GDIT) is seeking a Service Desk Analyst to support the Navy Surface Warfare Center(NSWC) in Crane, Indiana.
If you are seeking an opportunity to support our nation's military, work at one of the largest naval bases in the US, live in a place with low cost of living, low crime and on a program that has many excellent opportunities within a Fortune 100 company - then this position is perfect for you.
Service Desk Analyst: Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software:
- Receives, logs, assigns and follows up on customer incidents until resolution
- Provides initial end-user troubleshooting and escalates to systems administrators and applications team when required
- Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
- Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
- Maintains current knowledge of relevant AWS technology as assigned
- Documents work for leadership and updates/creates Standard Operating Procedures
Basic Qualifications:
- High School or GED
- 1+ years IT customer service experience (NMCI preferred)
- Security+ CE certification
- Secret clearance
WHAT CAN GDIT OFFER YOU?
- Excellent customizable health benefits (Medical, Dental and Vision)
- 401K with company match
- Educational Assistance and eLearning
- Flexible work week
- Internal mobility team dedicated to employee advancement
- Rewards and Recognition programs
- Innovative and collaborative environment encouraging of highly motivated critical thinking
Scheduled Weekly Hours:
40
Travel Required:
Less than 10%
Telecommuting Options:
Onsite
Work Location:
USA IN Odon
Additional Work Locations:
COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the customer site requirements.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
