Responsibilities:
- Perform night audit duties including balancing and reconciling hotel transactions
- Verify the accuracy of guest accounts and resolve any discrepancies
- Prepare and distribute daily reports to management and other departments
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Assist with check-in and check-out procedures as needed
- Maintain a clean and organized front desk area
- Ensure the safety and security of guests by following established procedures
Qualifications:
- Previous experience in hospitality or front desk operations is preferred
- Familiarity with phone systems and hotel management software is a plus
- Excellent communication and customer service skills
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and problem-solving abilities
- Bilingual skills (multilingual) are a plus for better guest relations
- Ability to work night shifts, weekends, and holidays as required
Join our team as a Night Auditor and enjoy the following benefits:
- Competitive pay rate
- Opportunities for career advancement in the hospitality industry
- Training and development programs to enhance your skills
- Employee discounts on hotel stays and other services
If you have a passion for providing exceptional guest services, possess strong organizational skills, and thrive in a fast-paced environment, we would love to hear from you. Apply now to join our team as a Night Auditor!
Job Type: Full-time
Pay: From $13.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Free parking
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Ability to Relocate:
- New Philadelphia, OH 44663: Relocate before starting work (Required)
Work Location: In person