New Sales Manager

Description

At Step One Automotive, we are committed to an environment where the customer is always treated with respect and dignity. Our team members are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. Find out why we are a step above the rest! Apply today!

The Sales Manager directs the sales activities of the dealership by performing the following duties personally or through subordinate supervisors. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Duties/Responsibilities:

• Hires, trains, motivates, counsels, and monitors the performance of all salespeople.
• Directs sales staffing and training in ways that will enhance the development and control of sales programs.
• Assists in annual and monthly objectives for unit sales, gross profits, expenses, and operating profit.
• Monitors salesperson productivity and performance.
• Administers and monitors factory-sponsored programs.
• Displays, merchandises, and promotes new- and used-vehicles.
• Reviews market analyses and sales reports to determine customer needs, and volume potential.
• Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals.
• Maintains vehicle inventory. Monitors customers' likes and dislikes, lost sales, and dealership sales history and conducts local market analyses to determine which vehicles to stock.
• Serves as liaison between sales department and other departments.
• Analyzes and controls expenditures to conform to budgetary requirements.
• Helps salespeople structure and close deals.
• Handles customer complaints immediately and according to dealership's guidelines.
• Maintains a professional appearance.
• Attends managers' meetings as requested.
• Establishes delivery procedures and ensures that delivery includes an introduction to the service department and scheduling of the first service appointment.
• Other tasks as assigned.

Additional Dealer-Specific Duties May include:

• May handle new car sales, used car sales, internet sales, or a mix of these
• May be required to attend manufacturer and/or dealership specific training to ensure a thorough knowledge of products.
• Notifies the used vehicle department manager of anticipated delivery of purchases.
• May monitor BDC staff, tasks, and inquiries
• Responsible for maintaining pictures of all inventory online
• May assist with F&I as needed

Qualifications

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to solve practical problems and deal with a variety of concrete variables in situations.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
• Proficient with Microsoft Office Suite or related software.
• Must have the ability to sit for long hours while working from a desktop computer, phone system, and various dealership specific software
• Must have ample dexterity to bend, reach, stretch, sit, stand, type, and lift up to 30 pounds.

Education and Experience:

• Two to four years' experience in Sales Management, Finance and Insurance, or Sales Team Leadership
• Bachelor's degree (B.A.) from four-year college or university or equivalent combination of education and experience preferred.
• Full function Desking skills
• State Sales License preferred.
• Valid Driver's License required.

Benefits:

• Medical, Dental, Vision, and Supplemental Insurance
• Company Paid Life Insurance, Employee Assistance Program, and college courses.
• 401(k) with Company Matching after 6 months.
• Paid Time Off and Paid Holidays.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.