Network Technician

We are currently seeking a Network Operations Technician II for a fully REMOTE position. This is for a 1+ yr. long assignment (with potential for extension or conversion).

Hours: supporting NOC targeting candidates that are able to work NIGHT SHIFT

Responsibilities:

• Resolves routine trouble tickets.
• Strong working knowledge and experience in Ethernet and IP Layer 1 and 2, communications (IPv4, IPv6, routing protocols).
• Technical knowledge and experience on contemporary technologies (e.g. MPLS, TDM, Ethernet, eLAN-eLine, TCP/IP, BGP, QoS, IP, etc.).
• Proactively monitor and respond to and resolve network alarms and customer opening tickets for issues with circuits.
• Perform circuit and equipment/network restoration, recognize potential jeopardy conditions, and notify management and Program Office with risk potential and impact assessments.
• Management of circuits Ethernet & IP), perform testing as well.

Minimum Qualifications:

• 3+ years of relevant Networking experience
• Associate degree or equivalent education
• Experience with Cisco or Juniper is a plus.
• SD-WAN Experience
• Telecommunications background would be great.
• Cisco Router or Switch experience
• ServiceNow or Remedy Ticketing is helpful as well
• Technical Certifications is helpful (CCNA or CCNP etc.)