Company

Oklahoma State University-Oklahoma CitySee more

addressAddressOklahoma City, OK
type Form of workFull Time
CategoryInformation Technology

Job description

Position Details Req ID: req17205 Position Title: Network Operations Center Technician Position Type: Staff Full-Time Position Number: 633568 OSU Campus: Stillwater Department: Network and Telecom Services Location Address:
Stillwater, Oklahoma
United States Hiring Supervisor: Jeremy Brooks Hiring Range
(Contingent upon available funding): 20.00 - 27.25, Hourly Work Schedule: M-F 8-5 Faculty Appt Period: Job Summary:

Incumbent will assist in monitoring, support and maintenance of campus and remote networks; perform seven-layer packet decodes; and provide general network support.

Required to be in an on-call/stand-by status for after hours and weekend emergencies, on a rotating basis. Periodically this position requires work after 5pm and on weekends and requires continual availability by cellular device. Due to communication expectations of the position, the incumbent will be required to maintain cellular or other electronic communication device. The incumbent will be provided additional compensation to apply toward the use of their personal cellular device.

May also require occasional travel.

Work is conducted in both controlled and uncontrolled environmental areas. Normal dangers of position are associated with work in mechanical areas where areas remodeling or new construction are in progress.

Must be able to lift at least 75 pounds.

Special Instructions to Applicants Please attach resume, cover letter and list of references. For full consideration applications must be received by February 17th, 2024. OSU offers a generous benefits package for continuous, regular positions, including but not limited to health, life, and retirement benefits, paid leave, and 13 paid holidays per year. Other benefits include employee and dependent tuition waivers, free gym memberships, a free, confidential employee assistance program, and much, much more! Education & Experience Position Qualifications: Minimum Qualifications:

High School/GED

Six months of related work experience. Additional post-secondary education or certification in a related field may be substituted for experience.

Basic knowledge of switching and routing devices including configuring and troubleshooting individual ports using testing equipment and packet analyzer software. Basic knowledge of copper and fiber cabling formats and standards. Basic knowledge of wireless networking radio frequencies and propagation. Knowledge of and experience in testing network cabling using a variety of testing equipment. Knowledge of and experience in network port configuration. Knowledge of and experience in wireless access point and point-to-point equipment configuration. Knowledge of and experience in troubleshooting network connectivity issues on customer devices such as laptops and mobile phones. Knowledge of and experience in configuring phones in a VoIP phone system. Knowledge of and experience in configuring voicemail boxes. Knowledge of IPv4 networking. Ability to lift at least 75 pounds. Ability to work while on ladders and/or lifts. Ability to drive a vehicle with a trailer. Ability to operate a medium-sized generator. Ability to work in a construction site environment. Ability to triage and prioritize support tickets and service orders. Ability to maintain accurate and up to date documentation. Ability to work with a wide variety of vendors, contractors, and customers.

Preferred Qualifications:

Bachelor's degree

Three years of enterprise networking experience.  

Cisco Certified Network Administrator (CCNA) 

Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.


Refer code: 8208607. Oklahoma State University-Oklahoma City - The previous day - 2024-02-18 06:43

Oklahoma State University-Oklahoma City

Oklahoma City, OK
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