Address
Form of workAbout Client:
The client provides information technology (IT) services, including business outsourcing, infrastructure technology, and application services. The application service offered by the company includes application development, maintenance, and support. The markets served by the company are financial services and insurance, healthcare, manufacturing, government, transportation, communications, and consumer and retail industries.
Salary Range: $115K-$120K/Annum + Benefits
Technology & Operations:
- Technology & Operations is the backbone for both the client lifecycle and the investment lifecycle. The groups Follow the Sun Model ensures that the firms operations are consistent and efficient across all investment products, client channels and regions, helping to deliver a superior client experience and drive scalability. Technology & Operations is driven by a global network of Operating Centers of Excellence, which centralizes knowledge and equips support teams with the data and timely information needed to innovate and deliver on behalf of internal partners and clients.
- Network Operations is responsible for managing the global network and security infrastructure.
- The team performs multiple operational tasks, projects and engineering aspects in routing, load balancing, monitoring and optimizing the network. Network Operations Center (NOC) is the foundation of the Global Network Operations team which provides active monitoring and remediation of incidents, alerts and any infrastructure stability issues.
- The team is also responsible for automation to quickly identify and resolve issues.
- Provide 1st/2nd line technical support & incident management, monitoring for circuits and hardware. Report and track carrier issues, hardware RMAs etc.
- Manage operational network maintenance activities and implement changes
- Provide monitoring & fault management and remediation of alerts. Tuning & optimization of monitoring systems
- Assist with root cause analysis of incidents
- Assist with periodic network reviews and analysis
- Help with establishment of operational procedures & support documentation
- Review, track and update Network Operations policies, standards and documentation
- Assist with development of the network management platform adoption, configuration and tuning
- Complete Daily network checks and operational handover duties
- Participate in shift rotation coverage
- Jump on command Center bridge to troubleshoot the network issues.
- Review service now requests and follow change management cycle to complete the requirement.
- 4 7 years experience in IT infrastructure operations/support role
- Knowledge of network routing and switching technologies and routing protocols
- Experience with various Cisco equipment (routers, switches)
- Experience with Checkpoint, Cisco firewalls, load balancers and WAN accelerators is desirable
- Experience with F5 load balancer, Cisco NX OS, Cisco Client & Z scaler cloud.
- Knowledge in cloud computing network domain.
- Experience in scripting and programming skills (Python, Ansible, Terraform) is desirable
- Formal technical certification such as CCNA/CCNP and any cloud computing certification
About ApTask:
Join ApTask, a global leader in workforce solutions and talent acquisition services, as we shape the future of work. We offer a comprehensive suite of offerings, including staffing and recruitment services, managed services, IT consulting, and project management, providing unparalleled opportunities for professional growth and development. As a member of our dynamic team, you'll have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success for our clients across diverse industries. If you are passionate about excellence, collaboration, and innovation, and aspire to make a meaningful impact in the world of work, come join us at ApTask and be a part of our mission to empower organizations to thrive.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com .
