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Form of workPosition Summary:
The Data Circuit Provisioning Center team is focused on implementing, verifying and providing a smooth operation of customer line side circuits as it relates to Layer 2 and Layer 3 service delivery platforms.
Our responsibility is all inclusive:
Provision Ethernet services through Client's network provisioning various network devices; ensuring that network devices are maintained; configuring and troubleshooting the network that supports connectivity to customer NID's; producing detailed implementation instructions or carrying out required changes to complete tasks/projects; troubleshooting failed installs; changes/improvements requested by management and Engineering and Planning groups; and DCP also update/maintain all network documentation as required.
Additionally, the engineer works directly with Centralized Engineering, Provisioning Engineering Project Managers, Regional Engineers and end users to validate the provisioned physical and virtual circuit path.
Desired Knowledge Skills and Abilities:
Provision Ethernet Virtual Circuits (EVC) throughout the network
Establishes networking environment by verifying design system configurations; guiding UNI system installation, logical documentation, and enforcing policies and standards.
Work tasks by accessing M6 (Metasolve) ticketing system to provision customer circuits.
Daily basis access various web-based programs that aides in the daily function of provisioning in conjunction with M6.
Involved in provisioning customer provided equipment by remote logging and provisioning managed routers.
Have a general understanding on one piece of the following equipment:
Alcatel-Lucent, Adtran, Calix, RAD, Actelis, Canoga Perkins, Cisco.
Have a technical knowledge of the following technology which includes but is not limited:
IPVPN/MPLS, Ethernet and Dedicated Internet, Metro-Ethernet, T1/MLPPP.
Cisco Network Routing/Circuit Provisioning.
Ability to comprehend circuit layout record or design layout record by assisting, delegating and interacting with PM and Field Technicians.
Basic knowledge in provisioning VLANs on Layer 2 and be able to identify and properly configure across multifaceted network devices
Basic knowledge of engineering standards, serial and interoffice circuits, and network equipment while data basing the inventory and design system.
Basic knowledge of Metro Ethernet Standards service types: E-Line, E-LAN topologies
Knowledge of Quality of Service that addresses Service Level Agreements specifically addresses Y.1564 and RFC 2544.
Understanding of Ethernet Basic Principles.
Basic knowledge of provisioning, implementation, and documentation of complex network and platform configurations.
Technical knowledge in Telecom Network topics: OSI Layers, Ethernet, IP, MPLS, spanning tree, networking, routers, Layer 2 switches, and routers.
Exceptional analytic and troubleshooting skills for solving problems.
Position requires detailed organization to detail and be highly motivated.
Demonstrated track record of interfacing with customers and other telecom providers.
Candidate should be 100% professional and capable of effectively communicating (written and verbal) complex issues to audiences with various skill level, organizational skills, and computer skills particularly around Microsoft Office products.
Interpersonal skills to work within a team environment
Certifications a plus: CCNA, CCNP, CCIE, VoIP, MEF (Metro-Ethernet Forum).
Flexibility to work a schedule that will meet the demand of our customers as required.
Qualifications:
Bachelor Degree in Engineering, IT, or equivalent work experience is desirable with a minimum of one to two years.
Telecom or Broadband industry-specific experience a plus.
All your information will be kept confidential according to EEO guidelines.
