Network Control Specialist

Are you a Network Control Specialistwho is looking to join one of the top companies within the Energy and gas industry?

Are you looking to further your career and grow?

Do you have experience with domain knowledge of L1 through L4 of the OSI Model.?

If you answered yes to those three questions, then apply today!

Acara Solutions seeks highly qualified candidates to work onsite with our client in Melbourne, FL Interested?

Here's what you'd do:

• Client is seeking a Network Control Specialist that will monitor, analyze and troubleshoot network problems within an operations center utilizing network management and monitoring tools.
• This position monitors the alarm conditions on the network to proactively identify and minimize disruption and impact to end users on the network.
• Perform root cause analysis to determine a plan of action for restoring customer's services
• Operate among a myriad of internal client teammates and external telecommunication partners to follow through with operational processes and improve restoration times
• Facilitate coordination with our User Community, the Field Services Group, and telecommunication partners for both Break/Fix actions, as well as Change Management activities
• Document Trouble Tickets and Change Requests of all related activities

Here's what you'll get:

Pay: $30 - $35 /Hr

Hours: 9/80 Hours Per Week

Length: Contract (12 months)

Sound like a good fit?

APPLY TODAY

About Acara Solutions

Acara is a premier provider of recruiting and workforce solutions-we help companies compete for talent. With a legacy of experience in a variety of industries around the world, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

• High School Diploma or GED
• Minimum 2 years' experience with domain knowledge of L1 through L4 of the OSI Model.
• Minimum 2 years' experience with L1-3 protocols to include LAN/WAN/MAN, OSPF, EIGRP, BGP, IBGP, EBGP, IS-IS, and MPLS.
• Minimum 1 year experience with Simple Network Management Protocol (SNMP) and Network Management System (NMS) applications used to monitor networked devices.

• Associates Degree
• Bachelor's Degree in Telecommunications Engineering or Networking or Information Technology
  
• Familiarity with Incident, Change and Problem Management practices.
• Experience working with Long Term Evolution (LTE) and VPN technologies.
• Experience with call center phone systems and ability to work in a fast-paced environment.
• Experience with vendor engagement to resolve IT issues.
• Experince with call center phone systems
• Prior experience required in maintaining high service levels in a demanding customer support services environment.
• CCENT, CCNA, CCNP, CompTIA and ITIL v3/4 certifications..
• Prior ISP experience (carrier experience; centurylink etc.)
• Working knowledge of Long Term Evolution (LTE), VPN, and DMVPN technologies
• Working with internal team members; need to have effective communication skills (both verbal and written)
• Troubleshooting with customers while on the phone - customer service background and aptitude

Additional Information:

• Upon offer of employment, the individual will be subject to a background checkand a drug screen
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
• Under the International Traffic in Arms Regulations (ITAR), all employees assigned to this client must provide documentation verifying their status as a 'U.S. Person', as defined in ITAR clause 120.15. A U.S. Person is a protected individual under the anti-discrimination provisions of U.S. immigration laws.
• Work in a 24x7 Network Control environment, supporting shift work that may include Weekends and Holidays.