Network Administrator

The IMMI Information Technology Network Administrator assists the V.P. of Information Technology and the Manager of I.T. Infrastructure to ensure the stability, integrity, and efficient operation of in-house technology solutions by monitoring, maintaining, supporting, and optimizing networks and associated telephony systems.  The Network Administrator applies project management, communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize the benefit of technology solution investments used by IMMI.

IMMI is the trusted, global leader of safety solutions, helping to protect millions of lives every day. For almost sixty years, IMMI has led the way in developing, designing, testing and manufacturing innovative safety restraints and systems. IMMI's safety products are found worldwide on car seats, heavy trucks, school buses, recreational/off road, military, fire/EMS, motor coach, and construction vehicles. Privately owned, headquartered in Westfield, Indiana and operating eight additional global facilities, IMMI is also home to IMMI VIP steering wheels and CAPE, the world's leading state-of-the-art testing facility.

LOCATION: Onsite- Westfield, IN 

RESPONSIBLITIES: 

• Assist in planning and managing the integration of systems changes into existing systems and software.
• Liaise with, and provide support to, end users and staff on Information Technology networks and equipment, primarily during 8:00am - 5:00pm support hours.
• Provide on-call technical support outside of normal business hours when needed.
• Work on assigned Help Desk tickets and projects in a timely and courteous manner.
• Record, track, and document the progress of Help Desk tickets from submission until final resolution.
• Complete regular system maintenance including switch, router and firewall upgrades, wide area networking projects and telephony-related maintenance.
• Build relationships with vendor software companies and internal systems staff to complete projects and systems maintenance.
• Create and maintain documentation of certain system, support procedures, and user manuals.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
• Monitor and test system performance; prepare and deliver system performance statistics and reports.
• Evaluate results of Information Technology projects, then report and make recommendations based on findings.
• Assist in developing standards and processes to support and facilitate Information Technology projects and initiatives.
• The majority of the work will be onsite at IMMI with limited work from home options.

QUALIFICATIONS:

• A bachelor's degree in an appropriate IT-related field is required.
• Technical problem-solving/analysis with the ability to multi-task
• Superior written and oral communication skills
• Project management, with the ability to handle complex technical projects & deliverables
• Strong knowledge of networking fundamentals, Cisco technologies, wireless and telephony
• Knowledge of wide area networking, WAN troubleshooting and network security principles
• Demonstrated knowledge through certifications such as: CCNA, CompTIA Network+, Security+, etc.

BENEFITS:

• Team Member Ownership/ESOP
• Healthcare, vision, dental options
• Company paid Short and Long Term Disability
• Ten (10) paid holidays
• Two (2) IMMI Serves volunteer days per year.
• Onsite Wellness Clinic
• Onsite Gym
• Generous Paid Time Off
• 401k
• Tuition Assistance