Network Administrator

Network Administrator

Location: Hybrid, DMV area – Start of at 1 day a week but will progress to 2-3 days a week visit to GSA DC from Aug 1st.

Start Date: tentative 3/15/2024.

Contingency: Ability to obtain a public trust

Key Responsibilities:

• Work in a hybrid mode with a government customer and engineering team for Networked Systems Administration, Operations and Maintenance, and engineering support.
• Shall resolve moderately complex network problems.
• Shall establish and meet established work-product deliverable deadlines.
• Responds to Network support requests.
• Provides exceptional customer service.
• Communicates effectively with teammates and customers of varying levels of technical expertise.
• Responds to all break/fix requests associated with network resources.
• Assists with configuration and deployment of new/replacement network hardware and communications infrastructure.
• Work with configuring and maintaining Cisco network hardware, including switches and firewalls.
• Support any CAT 5/6 and fiber cabling, as well as installing new network drops when needed.
• Maintains up-to-date project and architecture documentation.
• Maintains up-to-date inventory and maintenance records.
• Monitors network resources for faults and traffic anomalies.
• Resolves connection issues between users and resources.
• Maintains detailed change history of network changes.
• Supports ITS Field Maintenance with communications' implementation and troubleshooting.
• Supports team efforts to improve cybersecurity controls and defenses.
• Supports team efforts for threat hunting and mitigation.
• Manages time and resource constraints.

Required skills & experience:

• Bachelor’s degree in information systems technology, Computer Science, Engineering, or related field
• 5-7 years of experience in Networked Systems Administration, Operations and Maintenance, and Engineering support.
• Certifications in COMPTIA Network+, Cisco Certified Network Administrator (CCNA), etc.
• Configured and managed products from major networking equipment and firewall vendors
• Expertise in the maintenance of networking Layer 2 and Layer 3 devices and policies
• Experience configuring and maintaining Cisco network hardware, including switches and firewalls.
• Proficiency in running CAT 5/6 and fiber cabling, as well as installing new network drops when needed.
• Experience with Zscaler
• Understand core concepts of SASE, SSE, Zero-Trust, ICAM, PAM and other modernized security solutions.
• Use of automated methods to deploy and maintain switches and firewalls.
• Demonstrated ability to plan, implement, and support changes to network including cable infrastructure, network monitoring software, firmware, and hardware.
• Evaluation and testing of network equipment
• Maintenance of network systems and equipment
• Strong analytical and problem-solving skills
• Highly detail-oriented and productivity-oriented
• Organized, timely, and customer service oriented.
• Ability to work well independently and in a team setting.
• Adaptability, flexibility, and ability to deal with ambiguity and change.
• Excellent attention to detail.
• Excellent problem-solving and troubleshooting abilities.
• Effective communication and collaboration skills.
• Sound business ethics, including the protection of proprietary and confidential information.
• Ability to work with all levels of internal staff, as well as outside clients and vendors.
• Skilled communicator with clients and employees.
• Excellent verbal, interpersonal and written communication skills.
• Strong analytical, problem-solving, and decision-making capabilities.
• Team player with the ability to work in a fast-paced environment.
• Demonstrated outstanding level of professionalism in providing client support, including ability to exercise good judgment, discretion, tact, and diplomacy.
• U.S. Citizenship
• Ability to obtain and maintain a Public Trust

Job Type: Full-time

Pay: $110,400.00 - $149,200.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Network administration: 5 years (Required)

License/Certification:

• US Citizenship (Required)
• CCNA (Preferred)
• CompTIA Network+ (Preferred)

Security clearance:

• Secret (Preferred)

Ability to Commute:

• Washington, DC 20502 (Required)

Ability to Relocate:

• Washington, DC 20502: Relocate before starting work (Required)

Work Location: Hybrid remote in Washington, DC 20502