Address
Form of work Overview
Overview:
The ITQA Analyst III's role is to develop and establish quality assurance standards and measures for the information technology services within the organization. This individual will also gather and analyze data in support of business cases, proposed projects, and systems requirements. This will include writing test plans and scripts for tracking defects and fixes in product development, software application development, information systems, and operations systems. The ITQA Analyst III will apply proven analytical and problem-solving skills to help validate IT processes through careful testing to maximize the benefit of business investments in IT initiatives.
The ITQA Analyst III's role is to develop and establish quality assurance standards and measures for the information technology services within the organization. This individual will also gather and analyze data in support of business cases, proposed projects, and systems requirements. This will include writing test plans and scripts for tracking defects and fixes in product development, software application development, information systems, and operations systems. The ITQA Analyst III will apply proven analytical and problem-solving skills to help validate IT processes through careful testing to maximize the benefit of business investments in IT initiatives.
Responsibilities:
Serves as a test lead on large complex project involving multiple applications and multiple analysts.
Actively participates in requirement development meetings to gather/document software testing objectives from business units; and participate in functional and technical meetings, from the beginning of the project through the entire life cycle.
Review Business Requirements, Functional Specifications, and Technical Specifications to understand the functional and technical requirements to determine the range and scope of testing scenarios needed to fully exercise new or changed code.
Create test plans/strategies for application releases; and facilitate test strategy and test plan walkthrough.
Write test scenarios, test plans and test sets/test cases in compliance with Quality Services and industry standards for complex business functions and/or multi-system/integrated environments.
Participate in test environment planning and identify, create test data following data compliance standards and requirements.
Execute end-to-end manual and/or automated tests, documents results, and work with developers to remediate issues/retest defects; collaborate with other teams to achieve end-to-end process quality.
Use testing tools to record testing statuses, defects management and generate reports.
Host defect triage meetings to track all defects and ensure the correct resolution in timely manner.
Test any new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications.
Design and maintain regression test suite in a manner to support Automation.
Supervise the tactical work of other analysts, track, and report test results for the application's compliance to the functional specifications.
Communicate test progress, test results, and other relevant information to project stakeholders and management.
Serves as the point of contact for specific business or technical partners.
Support change management/release management activities with detailed information regarding dependencies or risks identified during testing.
Track project progress through associated KPI's and review with Quality Services leadership team
Coordinate with end-users to test when additional business/functional subject matter expertise is needed.
Participate in developing, distributing, and coordinating in-depth end-user reviews for modified and new systems or applications.
Serves as a test lead on large complex project involving multiple applications and multiple analysts.
Actively participates in requirement development meetings to gather/document software testing objectives from business units; and participate in functional and technical meetings, from the beginning of the project through the entire life cycle.
Review Business Requirements, Functional Specifications, and Technical Specifications to understand the functional and technical requirements to determine the range and scope of testing scenarios needed to fully exercise new or changed code.
Create test plans/strategies for application releases; and facilitate test strategy and test plan walkthrough.
Write test scenarios, test plans and test sets/test cases in compliance with Quality Services and industry standards for complex business functions and/or multi-system/integrated environments.
Participate in test environment planning and identify, create test data following data compliance standards and requirements.
Execute end-to-end manual and/or automated tests, documents results, and work with developers to remediate issues/retest defects; collaborate with other teams to achieve end-to-end process quality.
Use testing tools to record testing statuses, defects management and generate reports.
Host defect triage meetings to track all defects and ensure the correct resolution in timely manner.
Test any new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications.
Design and maintain regression test suite in a manner to support Automation.
Supervise the tactical work of other analysts, track, and report test results for the application's compliance to the functional specifications.
Communicate test progress, test results, and other relevant information to project stakeholders and management.
Serves as the point of contact for specific business or technical partners.
Support change management/release management activities with detailed information regarding dependencies or risks identified during testing.
Track project progress through associated KPI's and review with Quality Services leadership team
Coordinate with end-users to test when additional business/functional subject matter expertise is needed.
Participate in developing, distributing, and coordinating in-depth end-user reviews for modified and new systems or applications.
Knowledge, Skills & Abilities
Bachelor's degree in computer science, Information Technology, Business Administration, or related field.
4 to 6 years of direct experience in define, design, and deliver all testing work, including Functional Testing, System Integration Testing, Regression, and support User Acceptance Testing
2 to 3 years of direct experience as a lead tester for major application integration and/or major application product release.
Experience working in SDLC models Waterfall and Agile
Experience with core software applications, including Microsoft web and Client/server applications.
Experience in using Test Management tools like Azure Devops, Jira, ALM or any other Test Management tool.
Strong knowledge of system testing best practices and methodologies.
Excellent written and oral communication skills.
Ability to communicate ideas in both technical and user-friendly language.
Able to prioritize and execute tasks in a high-pressure environment.
Experience working in a team-oriented, collaborative environment.
Domain Specific Skills:
Bachelor's degree in computer science, Information Technology, Business Administration, or related field.
4 to 6 years of direct experience in define, design, and deliver all testing work, including Functional Testing, System Integration Testing, Regression, and support User Acceptance Testing
2 to 3 years of direct experience as a lead tester for major application integration and/or major application product release.
Experience working in SDLC models Waterfall and Agile
Experience with core software applications, including Microsoft web and Client/server applications.
Experience in using Test Management tools like Azure Devops, Jira, ALM or any other Test Management tool.
Strong knowledge of system testing best practices and methodologies.
Excellent written and oral communication skills.
Ability to communicate ideas in both technical and user-friendly language.
Able to prioritize and execute tasks in a high-pressure environment.
Experience working in a team-oriented, collaborative environment.
Domain Specific Skills:
Experience with core software applications including CRM is required.
Direct hands-on experience in writing medium to complex SQL queries for data analysis & data verification using Microsoft SQL Server required.
Direct hands-on experience with Mobile App [Native & Hybrid, iOS & Android]
Direct hands-on experience of testing HRMS applications like Peoplesoft is a plus.
Work Conditions:
Direct hands-on experience in writing medium to complex SQL queries for data analysis & data verification using Microsoft SQL Server required.
Direct hands-on experience with Mobile App [Native & Hybrid, iOS & Android]
Direct hands-on experience of testing HRMS applications like Peoplesoft is a plus.
Work Conditions:
Occasional evening and weekend work to meet deadlines.
Physically able to participate in meetings, training sessions and presentations.
Physically able to participate in meetings, training sessions and presentations.
