- Entering prescriptions and verifying appropriate information
- Contacting patients, pharmacists and doctor’s offices to resolve claims issues
- Processing prescriptions (from intake to order completion)
- Resolving customer issues; ensuring accurate information is provided
- Navigate computer system to review and confirm prescriptions orders and information ensuring that automated fulfillment is correct
- Manually dispenses orals, liquid medications and medical supplies according to standard procedures and protocols
- Maintain dispensing units ensuring they are filled with correct products, returns products that are no longer valid due to recalls, supply issues, etc.
- This includes maintaining proper inventory and storage of drug by filling dispensing units and monitoring and adjusting pharmacy equipment.
- Process, pack or ship pharmacy orders to include the counting and dispensing of medications, accurate labeling and packing in appropriate manner for shipment within the required time frames
- Bring in packages from the receiving dock area
- Assist with inventory management/replenishment as directed by the Pharmacist(s)
- Replenish Shipping supplies for production area
- Detail oriented
- Professional telephone etiquette
- Ability to successfully complete Pharmacy Operations training classes and demonstrate proficiency of the material
- Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system application
- Ability to multitask effectively
- Ability to work in a fast-past environment
- Ability to recognize emotions and their effects
- Sureness about self-worth and capabilities
- Manage disruptive impulses
- Maintain standards of honesty and integrity
- Take responsibility for performance
- Be adaptable and handle change with flexibility
- Be innovative and open to new ideas
- Achievement driven; constant striving to improve or to meet a standard of excellence
- Align with the goals of the group or organization
- Ready to take initiative and act on opportunities
- Be optimistic and pursue goals persistently despite obstacles and setbacks
- Be service oriented and anticipate, recognize and meet needs of others, including patients and care partners
- Communicate clearly and send clear messages
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, use hands to type, handle or feel; and reach with hands and arms. The ability to type 35 WPM with 97% accuracy is required.
- Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting may be required.
- Ability to travel as needed
- National Pharmacy Tech Certification
- High School Diploma Required
- Possess current KY pharmacy tech license or ability to obtain license within the first week of start date
- Retail or Hospital Pharmacy experience preferred
- All employees working onsite in a PharmaCord facility are strongly encouraged to be vaccinated against COVID-19
- We are located at 11001 Bluegrass Parkway, Louisville, KY. You must be willing to work in this location; PharmaCord does reimburse for tolls if applicable, at the frequent user rate. This rate is applied after 40 trips per month (valued at $655.20 per year).
- Company paid Short-term Disability (STD)
- Increased competitive 401(k) company match up to 4%
- Affordable Medical, Dental, and Vision benefits - PharmaCord covers 75% of Medical Premiums for our employees
- PharmaCord has not increased healthcare premiums in the past 4 years
- NEW! Concierge Medical Clinic free of cost for those enrolled in a PharmaCord medical plan (including dependents)
- Wellness discounts of up to $260 per year for participation in wellness program
- Annual HSA employer contribution
- Company paid and voluntary Life Insurance options
- Voluntary Life, AD&D and Long-Term Disability Insurances
- Paid Parental Leave of Absence
- Wellness and Employee Assistance Programs
- PTO benefits, flex days and paid holidays
- Employee Referral Program
- Ambassador Program
- Tuition reimbursement program up to $5,000 per year
- Competitive starting pay rates
- Yearly merit increases
- Toll reimbursement program (valued at $655.20 per year)
- Multiple shift options between 8 AM and 11 PM Monday - Friday
- Working for PharmaCord - voted Best Places to Work in Kentucky for 2019 and 2021
- Work for a company that values diversity and makes deliberate efforts to create in inclusive workplace
- Opportunities for advancement with a company that supports personal and professional growth
- PharmaCord has doubled in size over the last few years and expects to be over 1000 employees by the end of 2023 giving current employees first access to promotional opportunities
- A challenging, stimulating work environment that encourages new ideas
- Exposure to many learning and development opportunities
- Playing a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experience