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SalaryOverview:
The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.
Omni Orlando’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match. Job Description:
This individual conducts direct sales efforts to market the Hotel’s services locally and nationally to complex large market hotel accounts (specifically HPN Global, +301 and up); to build guest relationships and business opportunities for the Hotel by interacting with current, future, and prospective guests; to develop a network of guest opportunities for future Hotel business and to interact with prospective guests and negotiate guest contracts for Hotel rooms, F&B services, meeting services, catering services, events, and convention services, in coordination with Catering, Sales, Conference Services, and Reservation Sales Departments; to maximize revenues for the Hotel; to maintain positive and productive interdepartmental communications; and to effectively control and minimize all marketing expenses while exceeding overall budgeted revenues and occupancy. This position is eligible to earn work remote days.
Location: On-property at Omni Orlando Resort at ChampionsGate (Orlando, FL)
This position is part of Omni's 'Work from Home' policy! After your 90 days of employment you can be eligible for "work remote" priveleges, in which you can earn various remote work days. Please note, there are guidelines and responsibilites to adhere to with this program, and can be discussed further with the property. Responsibilities:
Orlando Resort at Championsgate
The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.
Omni Orlando’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.
Position developed to recognize an industry leading Omni Sales Professional – This individual must have demonstrated consistent performance for a minimum of 7 – 10 years, exhibiting success in the Group Sales arena. While not in a supervisory role, this individual is a leader in performance and is aptly capable to represent Omni as a leader in the marketplace. The Director, National Accounts position represents the highest level of an Omni Hotel based Sales Professional.
This individual conducts direct sales efforts to market the Hotel’s services locally and nationally to complex large market hotel accounts (specifically HPN Global, +301 and up); to build guest relationships and business opportunities for the Hotel by interacting with current, future, and prospective guests; to develop a network of guest opportunities for future Hotel business and to interact with prospective guests and negotiate guest contracts for Hotel rooms, F&B services, meeting services, catering services, events, and convention services, in coordination with Catering, Sales, Conference Services, and Reservation Sales Departments; to maximize revenues for the Hotel; to maintain positive and productive interdepartmental communications; and to effectively control and minimize all marketing expenses while exceeding overall budgeted revenues and occupancy. This position is eligible to earn work remote days.
Location: On-property at Omni Orlando Resort at ChampionsGate (Orlando, FL)
This position is part of Omni's 'Work from Home' policy! After your 90 days of employment you can be eligible for "work remote" priveleges, in which you can earn various remote work days. Please note, there are guidelines and responsibilites to adhere to with this program, and can be discussed further with the property.
- Actively solicits and manages a major market on behalf or their hotel/resort
- Plan and maintain regular communications with, and actively solicit additional business from, Hotel key accounts
- Communicate and/or meet with parties interested in the Hotel’s services and assess the parties’ needs and whether the requested services would be a profitable or best use of the Hotel’s rooms and space consistent with client needs and budgets
- Prepare guest proposals with various options available for Hotels services and products (rooms, events, F&B, convention or meeting space, pricing, dates, locations) that are consistent with the goal of high guest satisfaction and with other Hotel bookings and profitability standards
- Negotiate, prepare, and review terms of contracts for Hotel services in compliance with Hotel billing and rate guidelines and under supervision of Director of Sales
- Meet or exceed targets for prospecting of sales opportunities and targets for revenue streams, as determined by Hotel management
- Execute and manage internal processes necessary to reserve and confirm the negotiated contract services, including blocking of guest rooms, meeting space, and catering requirements
- Assist Director of Sales to stimulate productivity of all sales staff through guidance, development, and support
- Assist the Director of Sales in developing and implementing the budgeting and forecasting process for the Hotel
- Promote high visibility of Hotel through active involvement in industry associations and trade shows
- Provide mentorship and professional development to lower level and less experienced sales employees
- Support and promote all Corporate programs to increase customer awareness of Omni Hotels and ensure that the customer receives the appropriate benefits of each program
- Maintain high quality guest offerings, in coordination with Convention Services Department, and contribute to the protection and cleanliness of the owner's physical assets
- Maintain a record of prompt and regular attendance at assigned work location and for work assignments, as scheduled by Hotel managers
- Interact and communicate positively and professionally with guests, prospective guests, key accounts, coworkers, and visitors to the Hotel
- Use computer and electronic devices and related software properly and effectively to communicate, including email, and to prepare reports and analyses of sales activity
- Plan, prioritize, and implement sales strategies and sales plans, to manage multiple tasks and deadlines, and to work in a fast-paced environment
- Complete assigned tasks and projects in a timely manner and as directed by Hotel management
- Contribute to and support the maintenance of a safe working environment, including COVID protections for guests and coworkers, and perform all work in compliance with Hotel safety standards and all legal requirements
- Comply with Hotel and Corporate policies and procedures and all applicable legal and regulatory requirements
- Attend and contribute to regular meetings of sales team and Hotel leadership, including daily meetings or interactions with Director of Sales regarding occupancy, business forecasts, and future availability of Hotel rooms and services
- College Degree (BS, BA) preferred.
- A minimum of eighteen (18) months direct selling experience.
- Demonstrated success in developing market.
- Previous sales management experience in a hotel or corporate environment preferred.
- Hotel operations experience preferred.
- Experience in the hospitality or travel industry.
- Perform in work environment with extensive use of phone and email communications and extended periods at a desk or work station
- Local and interstate travel necessary to develop guest relationships and Hotel brand, including trade shows, client meetings, and team travel, often at discretion of Sales Manager to determine best use of Hotel resources for developing business
- Work schedule is generally weekday business hours, with approval of Hotel management, and with additional evening or weekend guest relationship-building meetings or activities at discretion of Sales Manager
- Additional marketing or guest service assignments as directed by Hotel Management
- Occasional lifting, standing, bending in order to assist guests or operations teams with unexpected changes to setups for events, meetings, and banquets. Regular walking throughout hotel to interact with other departments, for meetings and oversight of events, and for property tours
- Working Environment:
- Exterior of hotel with exposure to weather conditions
- Interior of hotel, in normal office conditions.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
