National Account Manager - Home Comfort, The Home Depot

Midea Group is one of the world’s largest home appliance brands, offering the most comprehensive selection of products in the world to fully serve the needs of day-to-day living at home, at work, or anywhere else you go. We strive to aim high, put the customer first, transform and innovate the marketplace, utilizing our commitment, dedication, inclusion and partnership with our teams. We are a global company with over 150,000 employees and operations in more than 195 countries. As a publicly listed company, we are also ranked #245 as a Fortune Global 500 company and offers one of the most comprehensive ranges in The Home appliance industry. Midea America is a subsidiary of Midea Group with over 300 employees in the US and over 1 Billion Business Revenue, and we are expanding our presence in the US and North America.

Job Summary:

The National Account Manager will be responsible for developing an omni-channel business plan that will generate sales in seasonal categories as well as developing category growth with Midea at The Home Depot.

This role will be tasked with managing and expanding the Home Comfort assortment of products including air conditioning, heaters, dehumidifiers, humidifiers, and fans. Midea currently holds the #1 market share position in the U.S. in the room air conditioner category and also holds the largest balance of sale position within the air conditioning category at the Home Depot. Midea supplies Home Depot seasonal products under multiple brands including Midea, Toshiba, Pelonis, as well as private label. With nearly $500M in retail sales, and winning 2023 home appliance vendor of the year, Midea continues a rapid growth trajectory with this customer.

This Account Manager will be able to articulate customer needs, identify new business opportunities both online and in-store, manage the annual program to drive profitable growth, and build a winning joint business plan with core merchants as well as the private label merchants at Home Depot. Being the customer expert for the company, this individual will foster customer relationships, and effectively collaborate across Midea’s cross functional teams.

Job Responsibilities:

• Develop, own, and lead the business plan for the Home Comfort product categories at The Home Depot.
• Execute annual programs for Home Comfort products under both owned and private label brands at Home Depot by working in close collaboration with both U.S. and overseas product development teams.
• Monitor overall account performance, identify opportunities and challenges, and develop appropriate action plans.
• Proactively lead problem solving efforts via logical and persuasive communications while pursuing “win-win” solutions.
• Collaborate with various Midea cross functional teams, including product management, marketing, manufacturing, supply chain, operations, finance, and service, to meet account performance objectives and manage stakeholder expectations.
• Achieve assigned KPI’s for profitable sales volume and strategic objectives in assigned accounts.
• Closely collaborate with customers and Midea operations/supply management departments to provide accurate sales forecasting.
• Facilitates ‘voice of the customer’ to ensure customer needs are being met by all internal stakeholders
• Other duties as assigned.

Required Qualifications:

• Minimum five years of strategic sales experience managing high profile major accounts within The Home appliance, durable products, or consumer products industries.
• Experience selling to or supporting Home Depot business.

Preferred Qualifications:

• Home comfort category experience highly preferred.
• Demonstrated success developing and growing sales within large key account.

Benefits: Medical, Vision, Dental, 401K 5% match, PTO