Mvd Customer Service Representative

CSR - Customer Service Representative (Thomas)

Phoenix, AZ 85017

Full-time

Salary: $32,480.00 to $44,180.00 /yearly plus retention bonus

Arizona Auto License is an Authorized Third Party motor vehicle provider and insurance agency. As an authorized third party provider, we offer vehicle registration and driver license services as well as auto insurance. We have five locations in the west valley and growing (Thomas). No experience necessary paid training on the job. If interested in carrier opportunities apply at AZAuto.biz

Customer Service Representative Duties and Responsibilities

• Manage and prioritize multiple concerns simultaneously.
• Provide appropriate and correct information to incoming customer order status and product knowledge requests.
• A positive attitude, even when faced with misplaced criticism or frustration.
• The ability to learn quickly and move on from both success and failure.
• Provide timely feedback to company management regarding challenges or customer concerns.
• Listen, document, and help resolve conflicts with customers.
• Document the patterns and queries that may indicate a larger problem with the product or service that needs to be resolved.

Customer Service Representative Requirements and Qualifications

• High School diploma.
• Previous Customer Service experience.
• Computer experience and aptitude.
• Clean MVR(Motor Vehicle Record) No suspensions, revocations in the last 39 months.
• Patience in dealing with confused or irate customers.
• Problem-solving skills, and the ability to think under pressure.
• Commitment to continuing education about the company, products, and services.
• Motivated individuals

If interested in carrier opportunities apply at AZAuto.biz

ABOUT THE JOB:
-Immediate Openings
-Evenings and Weekends required

apply at www.azauto.biz

Job Type: Full-time

Pay: $34,480.00 - $44,180.00 per year

Benefits:

• Flexible schedule
• Health insurance
• Paid time off

Experience level:

• No experience needed

Shift:

• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

Work setting:

• In-person
• Office

License/Certification:

• Driver's License (Required)

Work Location: In person