Ms Sr Business Analyst

Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

• Possesses functional knowledge of assigned application technology including version releases, industry standards and legal & regulatory requirements
• Follows all Standard Operating Procedures SOP's (i.e. Patient Safety and Compliance); Ensures programs meets business specifications
• Diagnoses and resolves client questions or problems over the telephone/Internet in the areas of system configuration/setup, product functionality and bugs/enhancements
• Translates business requirements into product-specific designs and configuration, detailed requirement specifications and use cases, provides accurate and timely information and appropriate notification as required
• Delivers functional specifications, design documents, business process workflow and related documentation for new development projects and/or enhancement and modification requests
• Participates in the software build, configuration, testing and QA as required; Assists in supporting activations and rollouts, as required
• Designs and executes functional, integration, and regression test plans for new application functionality, product releases and enhancement and regulatory modifications using business scenarios and user cases, as appropriate
• Reviews vendor provided documentation and user manuals needed to support the product, as appropriate
• Escalates any disconnects between client expectations, the contract and Allscripts' interests
• Participates in user focus groups and requirements workshops, vendor training and demonstrations; Improve solutions by studying current practices, designing modifications and writing specifications, as appropriate
• Conducts and coordinates financial, product, market, operational and related research to support strategic and business planning within the department, as appropriate
• Works independently with business stakeholders, beginning to focus on critical level cases, if appropriate

• Bachelor's Degree (Preferred)

• 2-4 years relevant work experience (Preferred)

• 0 – 2 years healthcare industry experience (Required)

• Certifications as needed for a specific technical role and/or relevant experience (Required)

• Allscripts Solutions and knowledge of Allscripts clients and familiarity with the healthcare industry in general
• Microsoft technologies as well as other 3rd party technical solutions, OS/DB/SQL, networking and security
• Knowledge of writing user stories and managing a team backlog • Knowledge of writing scripts to perform troubleshooting
• Software support experience demonstrating troubleshooting / analytical skills • Software development life cycle
• Configuring and using one or more applications or components

Salary Range

Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:

HR.Recruiting@AlteraHealth.com

https://www.alterahealth.com/legal/privacy-policy/