Move In Coordinator - Full Time

The Vitality Move-In Coordinator serves as backup to the sales department in showcasing the community to potential residents, facilitates the move-in process, and serves as a resource for residents and families as they acclimate to a new home.

As a Vitality Move-In Coordinator, you will

• Provide back-up support to the sales team inclusive of utilizing relationship selling skills, performing CRM management, making follow up calls, scheduling and conducting tours, and taking deposits and reservation forms, etc.
• Conduct home or other location visits with prospects or confirmed future residents through the successful move-in and first week milestones.
• Serve as champion of Vital Connections meetings through advance scheduling, preparation and thoughtful welcome basket or gift for new residents that speaks to their individual interests and lifestyle.
• Conduct Resident Satisfaction pulse checks for new Move Ins at 14 and 30 days of residency, compile and present feedback to leadership team, and assist in creating solutions to resolve areas of concern
  And more!

Requirements include associate’s degree in marketing or equivalent work experience, exposure to the sales cycle, polished written and verbal communication skills, proficient computer skills, and the ability to professionally manage sensitive personal information. Prior experience in senior living preferred.

If you have a heart for working with and around seniors, Vitality Living is right for you!

Vitality Living is an equal opportunity employer where you can Be You, Be Vibrant, and Belong.

Education

Required

• High School or better

Preferred

• Associates or better in Marketing

Skills

Preferred

• Exceptional customer service skills
• Professional telephone etiquette
• Professional office presence
• Computer skills

Behaviors

Preferred

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Preferred

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Goal Completion: Inspired to perform well by the completion of tasks