Mortgage Loan Processor Iii

* The Mortgage Loan Processor role is very important and requires the qualified candidate to be able to work under very tight deadlines while maintaining the highest level of customer service and accuracy.

TOP 3 DUTIES

1. Deliver WOW Service from Executed Contract to Close

2. Manage the Pipeline

3. Monday and Wednesday Pipeline Updates (additional dates if needed)

o Call & introduce yourself to the borrower within 24 hours of receiving their file

o Notify Realtor or builder to coordinate closing. Assist with client if necessary

o Borrower pre-close call (CD review)

o Closing Email sent to all parties- to include copy of CD, Closing date/time/location, what to bring, cash-to- close, wiring instructions

o Ensure all parties involved in transaction are aware of closing date, time & location to ensure a closing gift is delivered on site at closing

2. Manage the Pipeline

o All loans must close on time and smoothly

o Pipeline meeting Monday and Thursday update Loan Officer and Loan Officer assistant of updates

o Maintain constant product and guideline knowledge

o Review the file and notate any items needed from the borrower within 24 hours prior to submission

o Call and get all conditions within 24-48 hours of conditional approval receipt

Congratulate on approval

Phone call to borrower to explain what’s needed/email receipt after

o Final paperwork received/do a quality control review

Be sure documents received match checklist

Organize assets/income

Mortgage banker checklist/quality assurance checklist

o Direct submit the loan to underwriting no less than 10 days prior to closing

o Ensure documents to closing within 48 hours (business days)

3. Monday Updates

o Update calls to clients only (Loan Officer does the real estate agent updates)

o Written update as well as phone call-copy the Loan Officer

Give a clear and thorough update

o All Wednesday Updates are completed every before noon

** The primary responsibilities of the Mortgage Loan Processor include:

Work directly with borrowers to answer questions, understand their needs, and help guide them through the loan process

Verify information contained in the mortgage application to ensure its completeness and adherence to corporate / regulatory requirements

Coordinate with the borrower to compile the required documentation pertaining to income, assets, liabilities, employment, and other areas

Collaborate with title, valuation, underwriting, closing, technology, and other support groups

Preliminarily evaluate the information provided by the borrower and make recommendations if the loan does not meet the required standards

Coordinate all third-party services such as survey, appraisal, title, etc.

Submit completed applications to underwriting and work with underwriting to cure any issues

Critical Requirements for all Candidates:

Must enjoy working with a company that values its team members

High school diploma or degree from an accredited college or university

Strong PC skill with experience in MS Office

Strong math skills

Experience in Encompass or Empower is preferred

Detail oriented

Organized

Finish the task on hand mentality

Team player

Ability to work independently and handle multiple priorities under stringent timelines

Bilingual +

Hybrid employment

Broker/TPO experience is a plus +

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Do you consider yourself resourceful and have a can do mentality?
• "Could you give an example of a time when you had to stay late or adjust your schedule to meet a deadline, especially in a challenging situation? How did you manage this, and what was the outcome?"

Education:

• High school or equivalent (Preferred)

Experience:

• Loan Processing: 5 years (Required)

Language:

• any other languages? (Preferred)

Work Location: In person