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Job Summary: Responsible for processing all Programs & Products including all in-house (portfolio) loans, FHA, VA, and Conventional Mortgage Loan applications including ordering title work, appraisals, and all verifications applicable to each file.
Education/Experience: A minimum of the following education/experience is required:
- High School diploma/GED and 3 years in banking or mortgage related field is required; OR
- Associate Degree and 1 year in banking or mortgage related field.
Job Specific Responsibilities:
- Processes loan requests, to include FHA, VA & Conventional loans; refinance and purchase money second liens.
- Compiles and analyze financial information and documents for mortgage applications and confirm compliance with underwriting guidelines.
- Provides mortgage application information requirements to the parties involved, including Loan Originators, realtors, sellers, and applicants.
- Manages a pipeline of loan files in various stages of processing as designated by management and insure customer service standards are met.
- Prepares and Issue forms required for regulatory compliance.
- Reviews financial information and documents for accuracy and completeness and calculate income and review assets and liabilities to insure compliance with guidelines.
- Discloses Mortgage Loans upon receipt of contract.
- Explains to borrower and track waiting periods on disclosures and right to cancel.
- Determines a change of circumstance and take appropriate action to allow the loan to close.
- Understands FNMA Delegated Underwriting (DU) and FHLMC Loan Prospector (LP) automated underwriting findings.
- Understands RESPA, HMDA, TRID and other applicable regulations.
- Registers with the Nationwide Mortgage Licensing System (NMLS) and maintain the unique identifying number necessary as a Mortgage Loan Originator (MLO).
- Other duties as assigned.
Required Technical Knowledge:
- General computer skills
- Microsoft Office, specifically Word and Excel
Expectations of an Employee:
- Treat all customers and fellow employees with respect
- Exceed customer expectations
- Meet customer needs
- Conduct interactions with honest, ethical, and strong moral principles
- Perform at the highest level
- Take responsibility for actions
- Do what is expected
- Lead by example
- Work as a team
- Efficiently share information in a collaborating and proactive manner
- Pay attention to detail
- Solve problems
- Make sound decisions
- Manage time effectively
- Prioritize effectively
- Perform multiple tasks simultaneously
- Show up for work and be on time
- Comply with all laws and regulations
- Complete all required training
Supervisory Responsibilities: None
Amount of Travel: None
Physical Requirements:
- May need to sit/stand for long periods of time
- Sustained visual concentration while working at the computer
- Typing on a keyboard for long periods of time
- Handle high stress environment
- Maintain professional appearance
Benefits Include:
- Medical, Rx, Dental, and Vision insurance
- HSA, FSA, and Limited FSA
- Employer paid and voluntary Life Insurance/AD&D
- Short-Term Disability
- Long-Term Disability
- Accident/Hospital Indemnity/Critical Illness voluntary plans
- Identify Theft Protection
- 401k with employer match
- Vacation, Sick Leave, and Holiday pay
- Tuition Reimbursement
- Gym membership discounts
- Annual payrate increases
- Incentive based bonuses
It is the policy of FirstBank Southwest to provide equal opportunity employment (EOE) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, FirstBank Southwest will provide reasonable accommodations for qualified individuals with disabilities. FirstBank Southwest is an affirmative action employer.
