Mortgage Insurance Manager

Position Summary
The Mortgage Insurance Manager is responsible for motivating Escrow team members to perform at their best; the administrative and technical direction of the Mortgage Insurance (MI) process; and functional effectiveness, efficiency, and quality of the MI team. The Manager develops each team member's knowledge-base, research acumen, communication skills, and other abilities relevant to the specialist's professional career and Loan Administration department strategy. The Manager ensures all MI bills are paid timely, policies are cancelled in accordance with relevant guidelines, loans are boarded with accurate MI data, and rescinded policies are quickly identified, reported, and reinstated.
The Mortgage Insurance Manager reports to the Escrow & Special Loans VP and must develop strong working relationships with other departments, vendors, clients, and co-workers.
Primary Responsibilities

• Oversee all aspects of RoundPoint's Mortgage Insurance process
• Design and implement functional reporting, department processes, methodologies, and tools
• Ensure compliance with relevant regulatory and/or investor guidelines
• Write, update, and maintain policies and procedures to reflect the most up-to-date processes
• Ensure adequate staffing, training, career counseling, and succession planning

Qualifications
Required:

• Mortgage Insurance experience, preferably including Government loans (FHA / VA / USDA)
• Bachelor's degree or equivalent work-related experience
• 3+ years of experience in a people management role
• 5+ years of experience working in a mortgage environment, preferably Loan Servicing
• Organized and disciplined, with a demonstrated ability to develop the same traits in others
• Consistently meet deadlines
• Effective communicator; ability to provide timely and constructive feedback
• Experience with MS Office suite; experience designing/building things in Excel

Desired:

• Experience tracking and leveraging data to identify opportunities and improve performance
• Excellent written, presentation, and oral communication skills
• Experience designing and building processes, businesses, tools, etc. with scarce resources
• Experience working with MSP (BKFS)

RoundPoint's Employee Value Proposition:
Grow. Make a difference. Have fun along the way.
Our mission is to serve our homeowners and all of their homeownership needs. We do this by embracing challenges, executing with excellence, and fostering a positive work culture that encourages personal and professional growth. We are on the fast track to becoming the premier marketplace for all things home, and the National Mortgage News and Best Companies Group just named us one of 2019's Best Mortgage Companies to Work For! Without a doubt, RoundPointers are what make this company a great place to work! That's why we hire individuals who share our core values: Energy, Ethics, Execution, Everyone, and Earn it!
As a RoundPointer, we will empower you to innovate, provide meaningful solutions, set goals and crush them, play hard, and give back to the community! Our secret sauce is our mantra, All In. All Win. Together, we can achieve great things!
Physical Demands & Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:

• The employee is regularly required to talk or hear.
• The employee is required to sit for extended periods of time and is occasionally required to stand and walk.
• The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.