MLS Support and Training Specialist

The MLS Support and Training Specialist will be crucial in the handling and front-line support for the MLS (Multiple Listing Service) as well as developing a training schedule for the MLS Software System and Ancillary Products.

Responsibilities:

• Manages the MLS by working with the MLS Committee and through extension the Board of Directors to identify issues and improvements in the functionality of the MLS. Works with third-party vendors to get the programming done once it has been approved by the Board of Directors.
• Possess a full knowledge of the MLS Rules and Regulations, as well as Lock Box Rules and Regulations.
• Responsible for all the MLS training and education for current members, new members, and staff, including new member orientation.
• Track calls and issues to determine areas of concern or a need for training.
• Plans and ensures the successful implementation, maintenance and operation of a MLS system and MLS products that meets the ongoing needs of its users.
• Presents products and services to the appropriate committee for review.
• Works with vendors and providers of desired products throughout the negotiation and implementation process.
• Plans and directs the strategy to comply with regulatory requirements and relevant industry trends.
• Responsible for data quality assurance.
• Works closely with other internal and external groups on resolving product escalations.

Qualifications:

• Managerial experience or a self-starter.
• Proficient in technology and computer programs.
• Experience in the real-estate business or a vast knowledge thereof.
• Highly effective at multitasking.
• Excellent written and verbal communication skills.
• Attention to detail and excellent organizational skills.
• Exceptional customer service and support skills.
• A good team player.
• Cannot hold an active Florida real estate license.

Work Environment and Physical Demands:

• Ability to walk, stand, and sit for long periods of time.
• Must be able to lift and carry supplies weighing up to 20 pounds.
• Ability to stand or sit while maintaining alertness for several hours at a time.
• Position may require bending, leaning, kneeling, and walking.
• Ability to speak concisely and effectively communicate.
• Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an emergency.
• Ability to view/enter data for long periods of time.

This is not a remote or work-from-home position. No relocation expenses provided. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa

About the Company:

The Space Coast Association of REALTORS® (SCAR) is the voice for real estate in Brevard County, Florida. We represent more than 5,000 members involved in all aspects of the residential and commercial real estate markets. The Space Coast Association of REALTORS® also owns and operates the Space Coast Multiple Listing Service.

Details:

• Job Title: MLS Support and Training Specialist
• Status: Full Time
• Reports to: CEO