Military & Veterans Benefits Specialist

In this role you will need to have capacity for high volume, high pressure, and detail-oriented production. You must possess the ability to efficiently organize, make decisions, prioritize multiple tasks, meet deadlines, and work independently and as a team player within a highly computerized environment with frequent daily interruptions.
We expect that you have the ability to apply policies, rules, and regulations, have excellent analytical skills as well as written, oral, and interpersonal communication and customer service skills.
To thrive in this role you should have knowledge of basic accounting practices and office procedures, the ability to problem solve, work comfortably with individuals who may be frustrated, and demonstrate success in working with diverse populations and with those persons with diverse points of view. You should be able to manages and have the ability to do word processing, spreadsheet, database, and internet navigation skills.
Public speaking, presentation and conflict resolution skills are a must.
Preference for applicants with knowledge of federal DoD and VA education benefit regulations; and experience with Banner, ArmyIgnitED, VA-Once, AI Portal and Navy NCMIS software.

University experience which required data entry with high degree of accuracy and attention to detail is preferred.

Minimum Qualifications:

Associate's degree or equivalent combination of training and experience.
Bachelor's degree or higher and previous experience working with military or department of education regulations preferred. All degrees should be from a from a regionally accredited institution.

Position Details:

This position is located on the UA campus in Anchorage. This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA staff salary schedule, Grade 77, based on education and experience.

Applications will be reviewed on a rolling basis until a successful candidate is identified.

Applicant Instructions:

Please attach a resume, cover letter, and contact information for three (3) professional references with your application.

• To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

If you have any questions regarding this position, please contact Stephanie Brown, Student Affairs HR Coordinator, at sabrown2@alaska.edu