The M365 Administrator's role is to provide administration & L3 technical support as a subject matter expert for Office 365 services, Exchange Online, SharePoint, Teams, Outlook, OneDrive, Security and Compliance to support lines of business. This role will work closely with the IT team to ensure the Office365 environment is optimized for performance and reliability.
Responsibilities:
· Design, implement, and maintain the Microsoft 365 environment.
· Review and plan for upcoming feature releases & changes to user experience
· Communication & socialization of feature releases with users and helpdesk support staff
Requirements:
· Experience in Exchange Online administration
· Experience in SharePoint Online administration
· Experience in Teams administration
· Experience in Security administration (Email & Collaboration)
· Experience in Compliance administration (DLP, Information Protection, Data Lifecycle Management, Vulnerability Remediation)
· Experience in Azure AD (Group Management, App Registrations)
· Experience in SharePoint 2013 Server support (in-flight migration project to decommission SP2013)
· Experience in Endpoint services (Intune for iOS)
· Experience in Office 365 Mobile and Desktop applications and add-ins
· Experience in Power Platform administration (DLP Polices, Environment settings, supporting PowerAutomate Flows, PowerApps)
· Proficient in PowerShell for basic commands/scripting
· Ability to triage tickets and troubleshoot independently
· Proficient troubleshooter with experience in Wireshark or Fiddler, and analyzing logs.
Qualifications:
· Minimum of 5 years of experience managing Microsoft 365 with specific expertise in SharePoint, Teams, and Exchange Online
· Bachelor’s degree in IT or equivalent certifications and/or experience
· Azure Certification highly preferred
· Expertise with command-line interfaces such as PowerShell
· Ability to clearly communicate technical concepts and details to individuals at all levels of the organization
· Experience creating documentation for user and technical audiences
· Ability to perform Root Cause Analysis across a complex environment
· Be highly motivated, able to work with minimal supervision, and adapt to changes as needed
· Possess exceptional attention to detail
Job Type: Contract
Salary: $43.87 - $62.83 per hour
Experience level:
- 5 years
Schedule:
- 8 hour shift
Experience:
- Microsoft 365: 5 years (Required)
- Financial concepts: 3 years (Required)
Work Location: Remote