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We are customer obsessed problem-solvers. We orchestrate deep engagements in areas like incident management, support, and enablement. We analyze and amplify those customer voices, both within our own team, and across the Cloud + AI (Artificial Intelligence) team, bringing the customer connection to the Quality vision for Azure. We innovate ways to scale what we learn across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.
The successful Executive Business Administrator for this role can navigate and change directions quickly within a fast-paced environment, demonstrates good judgement with a calm sense of urgency, positive attitude, confidence, and professionalism. Being detail-oriented and having consistent and timely follow-through will be essential to success. The candidate will become a close business partner with the VP and the business management team. The role is based Atlanta, Georgia and requires 2-3 days per week in the office.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Responsibilities
As an Executive Business Administrator and Atlanta CXP Site Administrator, you are accountable for end-to-end Vice President (VP) support to include the coordination of internal and external meetings. This role serves as the primary leadership point of contact for CXP Engineering VP. You are also accountable for working with the other site administrators to support site-wide projects, such as community outreach and morale events.
Leadership and Executive Support
Prioritizes own time, high-level manager’s time, and manager’s directs’ time. Make administrative decisions and requests on behalf of VP to provide complex calendar management. Proactively manages logistics for business group meetings/events. Uses diplomacy and professionalism to draft communications for managers. Develops a deep knowledge of the overall business group strategy and acts as an information resource to the business group. Anticipates and removes administrative roadblocks and makes timely decisions across the business group. Directly resolves customer requests and hosts business guests.
Travel Arrangements: Booking flights, hotels, and transportation for business trips, and ensuring travel itineraries.
Cross-Functional Collaboration and Communication
Works closely with the Chief of Staff (CoS), business operation teams, and CXP Admin Team. Develops and maintains relationships with partner teams across multiple organizations (e.g., business-support professionals, Human Resources, CELA [Corporate, External, and Legal Affairs]).
Calendar Management
Provides calendar management and time planning support for VP ensuring the schedule aligns with Executive’s priorities and commitments. Ability to analyze and respond to changing business priorities daily. May manage community space/conference room calendars. Learns and/or aligns calendar based on knowledge of manager's preferences and operating styles.
Atlanta Site Team Support:
Contributes to our organization's workplace culture by participating, promoting, and contributing to team, organization, and division events/activities. Responsible for Expense Management: Tracking and reconciling VP expenses, including preparing expense reports. Manages Atlanta Site space for team.
Other
- Embody our Culture and Values
Qualifications
Required/Minimum Qualifications
- 5+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper-level management
- 3+ years of experience with Microsoft Outlook, Word, Excel, PowerPoint
- 2+ years supporting an executive in a face-paced, corporate environment
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Additional/Preferred Qualifications
- Effective written and verbal communications skills
- Maintain the confidentiality of highly sensitive material with tact and professionalism.
- Desire to take on big challenges and the ability to see the big picture as well as the details.
- Ability to react with appropriate urgency to situations and requests.
- Attention to detail with competent problem-solving and troubleshooting skills.
- Proficient cross-team collaboration and organizational skills
- Consistently demonstrate a can-do and customer service attitude
Business Support ATR-D - The typical base pay range for this role across the U.S. is USD $27.40 - $46.49 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $37.84 - $52.98 per hour.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
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