Meter Technician Lead

Are you ready to take your career to the next level?The City of Pearland, TX is seeking a full time Meter Technician Lead to manage the day-to-day field operations of our Utility Billing division in our Finance Department. Are you caring and dynamic leader? Are you service-oriented? Could you excel in a fast-paced environment? If so, you may be perfect for this position?

TheMeter Technician Leadearns a competitive salary $22.69-$23.60/per hour, based on qualifications. Additionally, the city pays all premiums for our employees' dental, long-term disability protection, and life insurance plus the majority portion of the medical premium for employees and their dependents. We also offer a retirement plan through the Texas Municipal Retirement System (TMRS) with a 2:1 employer match, life insurance, disability, access to the city's recreation fitness center, employee assistance program, educational assistance, 11 paid holidays and 2 designated paid holidays, paid vacation, sick leave, and an active wellness program focusing on physical, mental, and financial health.

ABOUT THE CITY OF PEARLAND

The City of Pearland has received a Top Workplaces of 2023 USA awardfrom Energage, a leading research firm that specializes in employee engagement and workplace culture each year across the United States. The City of Pearland has also been recognized as a Top Workplace in the Houston Metro Area 2023by The Houston Chronicle.

Pearland is one of the fastest-growing cities in Texas due to affordable housing, outstanding schools, safe neighborhoods, and superb quality of life. Ranked among the top ten safest cities in Texas, Pearland residents know their families are safe and secure in the community and surrounding areas. Our close proximity to Houston, just a short 20-minute drive to downtown, allows residents to experience all the city has to offer, including professional sports, world-class cultural amenities, and recreation.

Employees of the City of Pearland use multi-directional communication and cross-functional teams to promote a greater understanding of the organization by employees at all levels. We have created a culture of continuous learning that encourages and supports employee development and growth. Our work environment is one where innovation is not only supported but encouraged.

A DAY IN LIFE AS A METER TECHNICIAN LEAD

General Description

The purpose of this job within the organization is to coordinate daily field service operations for the Utility Billing Department for the purpose of gathering monthly meter readings for water billing purposes.

This job works under general supervision, independently developing work methods and sequences.

Essential Functions:

Receives daily service requests for water meter operations from Utility Billing.

Loads and coordinates meter reading assignments for the purpose of obtaining meter reading for water billing purposes.

Maintains a daily count of completed service requests, meter readings and maintenance logs by inputting data.

Monitors daily completion of tasks by advising, assisting and directing Meter Technicians.

Downloads completed paperwork to Utility Billing personnel.

Performs meter maintenance and meter reading assessment checks in order to accurately meet the needs of the consumer, as well as that of Utility Billing.

Performs diagnostics or contract services on water meter, and components to check for accuracy and/or abnormal water consumption.

Additional Duties:

Monitors and maintains water meter, components and other material in inventory in order to meet projected demands.

Coordinate with distributors and builders for large meters and materials for new construction delivery.

Displays data information of daily meter operations through the use of charts and graphs for the purpose of updating department heads to the workload, tasks completed and future demand trends.

Performs general trouble-shooting practices to assist customers with heavy consumption issues in determining better ways to monitor water usage, maintain water fixtures and components.

Performs related work as assigned.

Minimum Education and Experience Requirements:

Requires High School graduation or GED equivalent supplemented by specialized courses/training equivalent to completion of one year of college.

Requires one year water meter utility or closely related experience.

Special Certifications and Licenses:

Valid Driver's License

Class C Water Distribution License or ability to obtain within one year.

Customer Service Inspectors License (CSI) or ability to obtain within a year.