Mental Health Program Manager- Relocate To Beautiful Coos Bay Oregon!

Relocation Assistance Available!

Primary Purpose

The Program Manager for our Coastline Services Mental Health outpatient and day treatment, provides support to the Program Director, in planning, coordination, and organization of assigned tasks and projects while providing direct supervision to program staff. This position is also responsible for program operations in the absence of the Program Manager.

Education and Experience

Master’s degree in education, social work, psychology, sociology, or registered nurse (baccalaureate).
Licensed Social Worker, Counselor, or Marriage and Family Therapist within the state of Oregon preferred.
Three years of broad experience in quality assurance and/or utilization management. Three years’ experience Mental Health settings with youth and families Must possess excellent organizational skills and interpersonal communication, along with an ability to prioritize and evaluate agency needs.

Minimum Qualifications

• Provide proof of current, valid Oregon Driver’s License (or if out-of-state will obtain Oregon license within 30 days), comprehensive automobile insurance (if applicable), and a safe driving record (minimum of 3 yrs.) to use company or personal vehicle for required duties.
• Successfully pass a Criminal Background Check and Medicaid Fraud Check.
• Obtain and maintain current Crisis Prevention Intervention (CPI) Certification and demonstrate proficiency in CPI Certification procedures.
• Obtain and maintain current First Aid and Cardiopulmonary Resuscitation (CPR) certification
• Obtain a Food Handlers Card.

Essential Duties, Responsibilities and Core Competencies

Administrative

• At the absence of or at the direction of the Program Director provide leadership and direction to the program and its employees.
• Assist in development and maintenance of program policies and procedures.
• Attend and participate in scheduled and ad hoc program planning meetings.
• Conduct other administrative tasks as directed.
• Attend to safety and physical plant issues as they arise.
• Ensure that the “Practice Guidelines” manual is current and routinely updated.
• Ensure that the Operations Manual is current and updated.
• Ensure that supervisees’ clinical documentation is produced in timely and thorough fashion.
• Assure timely and adequate documentation regarding all program QI activities.
• Assure timely production of program-wide uniform clinical documentation.
• Act as liaison with North Bend School District and support Program Director during annual update to MOU as well as coordinate with Special Education Director on a variety of administrative needs.

Professionalism

• Abide by ethical codes and professional standards, including confidentiality.
• Participate in continuous quality improvement efforts.
• Demonstrate and communicate knowledge of agency’s policies, Practice Guidelines, and information pathways.
• Demonstrate flexibility adapting to program change.
• Use knowledge, skills, and abilities to make informed decisions on behalf of the Agency.
• Demonstrate flexibility adapting to program change
• Model good communication skills
• Participate in supervision, accept feedback, and offer feedback to others
• Demonstrate high levels of professionalism and professional boundaries at all times
• Provide leadership to a team that concentrates on a specialized component of program management and tasks as assigned.

Clinical

• Advocate for youth and families in community settings.
• Refer youth to Mental Health and/or other community services as needed.
• Ensure all youth medical needs are addressed and medical appointments are made and attended.
• Assist clinicians in coordinating the development of transitional and aftercare services for assigned clients and families and provide transition and aftercare services according to the Individual Service Plan.
• Transportation of clients may be required. Adherence to agency policies and guidelines relating to agency and vehicle usage is required.
• Demonstrate understanding of child and adolescent developmental levels and treatment needs through interaction with clients and participation in clinical staffing and trainings.
• Attend required trainings in child and adolescent development, diagnosis, and pharmacology.
• Participate in special events as indicated.
• Provide services utilizing wraparound, strengths-based, family-centered framework.
• Maintain an active, visible, regular, and reliable presence in the program.
• Consult with staff and care teams regarding activity and vocational needs.
• Demonstrate alignment with the philosophy of Collaborative Problem Solving and ability/discipline to utilize Collaborative Problem Solving communication approaches in interactions with clients and colleagues.
• Demonstrate effective use of proactive “Plan B” conversations in preventing crises and emergency “Plan B” during crises.
• Become Tier II Trained
• Be available as needed for the programs for a crisis or to support new staff in training or other clinical or programmatic issues.
• Provide overall leadership and direction to the therapeutic milieu.
• Maintain ongoing awareness of the state of the milieu and of individual and group-wide issues as they occur.
• Fulfill obligations for assigned schedule and on call responsibility.
• Conduct face-to-face assessments for restraint episodes, when needed.
• Coordinate program operations, including daily and weekly schedule/calendars.
• Coordinate event and activities planning, group-wide and individual scheduling issues.
• Develop and maintain program structures and guidelines.
• Oversee coordination of on-campus and off-campus visits and appointments.
• Complete ancillary tasks and responsibilities related to program operation.
• Develop and maintain staff schedule.

Supervise Personnel

• Provide direct one-to-one administrative/clinical supervision to the day treatment staff and maintain supervisory documentation.
• Conduct annual administrative performance appraisals for direct supervisees.
• Attend to job performance of all program staff and provide observations to appropriate supervisors.
• Guide, assist and direct program staff in developing and completing QI projects and monitors.
• Develop and track staff schedules and ensure accurate timekeeping and timely completion of timesheets.
• Track staff absences and ensure timely supervision when necessary, in accordance with agency personnel policies.
• Maintain supervisory logs.
• Ensure all required ratios are maintained and that supervision is present during transitions and for all aspects of milieu programming.
• Addresses issue(s) of concern with supervisees immediately or at the next supervision session; documents having addressed the issue (s) and action or follow up; follows up on supervision action items and documents outcome.
• Ensure policies, procedures, and practice guidelines are consistently followed by staff.

Case Management

• Advocate for youth and families in community settings.
• Act as liaison between families, agency psychiatrist, and other community members as indicated.
• Consult and collaborate with referral sources, adult service providers, placement resources, school officials, juvenile authorities, family, and other community resources as indicated as assigned.
• Coordinate the development of transitional and aftercare services for assigned youth and families as assigned.

Please apply at: https://secure6.saashr.com/ta/6160082.careers?CareersSearch