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At the Moorland Family YMCA at Oak Cliff, we believe everyone should have access to participate, grow, and succeed. As Membership Director, you will be able to help us with that goal. We need someone who is passionate about bringing people together and who can help foster a strong community to build strong kids, families, and adults. This person will build relationships with their team and meet members from different backgrounds while managing the branch's Membership and Child Watch-related Experiences & activities. Additionally, he/she will manage promotional activities attracting new members and administer the approved budget. The Membership Director will also serve as a staff liaison of the branch Marketing & Membership Committee and ensure the Moorland Family YMCA at Oak Cliff is represented by staff on the Association Member Services team.
Primary Responsibilities:
1. This position is responsible for the day-to-day operations of the Membership & Child Watch departments, including membership growth, membership satisfaction, membership wellness, and membership retention.
2. This person will hire, train, and supervise their staff team.
3. Responsible for developing and maintaining budgets, new sales, membership satisfaction, membership retention, and management of member and program participant accounts.
4. Responsible for corporate partnerships, membership promotions, recognition and appreciation activities, community image, and awareness through the branch's marketing.
5. This position is responsible for developing, marketing, implementing, and expanding membership and child watch.
6. Will assist with the branch's Annual Campaign.
7. Incumbent will implement all YMCA policies and procedures for risk management/ safety for all staff, volunteers, and participants.
Requirements
1. The incumbent must have a gregarious and outgoing personality that can establish and maintain harmonious relationships with the membership by promoting and demonstrating caring, honesty, respect, and responsibility with staff, lay leaders, YMCA members and program participants, and the general public.
2. Bachelor's degree in a related field or 5 years of experience.
3. Formal training in customer service is necessary.
4. Experience in supervision, budgeting, and program design/management required.
5. Strong communication and interpersonal skills.
6. Ability to exercise discriminating and independent judgment.
At the Moorland Family YMCA at Oak Cliff, we believe everyone should have access to participate, grow, and succeed. As Membership Director, you will be able to help us with that goal. We need someone who is passionate about bringing people together and who can help foster a strong community to build strong kids, families, and adults. This person will build relationships with their team and meet members from different backgrounds while managing the branch's Membership and Child Watch-related Experiences & activities. Additionally, he/she will manage promotional activities attracting new members and administer the approved budget. The Membership Director will also serve as a staff liaison of the branch Marketing & Membership Committee and ensure the Moorland Family YMCA at Oak Cliff is represented by staff on the Association Member Services team.
Primary Responsibilities:
1. This position is responsible for the day-to-day operations of the Membership & Child Watch departments, including membership growth, membership satisfaction, membership wellness, and membership retention.
2. This person will hire, train, and supervise their staff team.
3. Responsible for developing and maintaining budgets, new sales, membership satisfaction, membership retention, and management of member and program participant accounts.
4. Responsible for corporate partnerships, membership promotions, recognition and appreciation activities, community image, and awareness through the branch's marketing.
5. This position is responsible for developing, marketing, implementing, and expanding membership and child watch.
6. Will assist with the branch's Annual Campaign.
7. Incumbent will implement all YMCA policies and procedures for risk management/ safety for all staff, volunteers, and participants.
Requirements
1. The incumbent must have a gregarious and outgoing personality that can establish and maintain harmonious relationships with the membership by promoting and demonstrating caring, honesty, respect, and responsibility with staff, lay leaders, YMCA members and program participants, and the general public.
2. Bachelor's degree in a related field or 5 years of experience.
3. Formal training in customer service is necessary.
4. Experience in supervision, budgeting, and program design/management required.
5. Strong communication and interpersonal skills.
6. Ability to exercise discriminating and independent judgment.
