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Form of work
SalaryThe YMCA of Metropolitan Washington is one of the largest charity organizations in the country. The Y has a long history of leading the way in youth development, healthy living and social responsibility. The YMCA Bethesda-Chevy Chase – is in search of a personable, engaging and experienced Membership Associate.
What you need to know about this position: This position builds the YMCA’s capacity to serve the local community by welcoming individuals, families and corporations to the benefits of membership at their YMCA branch.
The basic function and scope of responsibility for the Membership Associate includes:
- Plays a leadership role in the daily operation of the Member Service Department in accordance with the Association standards and membership policies;
- Generates incremental membership sales via external sources (corporations, community-events, etc.) and optimizes internal relationships (member engagement, member referrals, etc.) in route to achieving the branch’s monthly new member acquisition and member retention goals
- Providing outstanding customer service to all members, guests, staff and the community at-large
What we need from you: In addition to a great, friendly and welcoming personality. The ideal candidate will have a Bachelor’s degree or equivalent experience; A minimum of three years experience in membership sales and service; A track record of demonstrating initiative, enthusiasm & common sense/good judgement; Skills required include communication, relationship-building, customer service, leadership, multi-tasking and problem-solving skills. Ability to work weekends and evenings for branch and corporate functions; Ability to work extended hours to meet deadlines
Benefits: We offer an exciting, fun, inclusive, growth oriented work environment that includes, 10% employer paid retirement, 403(b) savings plan,childcare discount, high quality and affordable healthcare, complimentary Y membership, and continuous professional development opportunities.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
