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SalaryGrow with us! In one to two years, you could be earning $50k a year with Planet Fitness!
We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening 10+ new clubs a year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations!
But it all starts at the front desk – where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.
See for yourself!
What are you waiting for? APPLY TODAY!
Essential Duties and Responsibilities
- Provide an exceptional customer service experience.
-Responsibilities include:
· Check members into the system.
· Take prospective members on tours then assist them with the new account sign-up process
· Facilitate needed updates to member’s accounts.
· Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
· Detailed cleaning in all areas of the facility.
· Close shift for that business day.
· Create a bank deposit for next day.
Qualifications/Requirements
· Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
· People with positive mental attitudes excel here!
· Customer service background preferred.
· Punctuality and reliability is a must.
· Demonstrate diplomacy in all interactions while using appropriate behavior and language.
· High School diploma/GED equivalent required.
· Must be 18 years of age or older.
Physical Demands
· Continual standing and walking during shift.
· Continual talking in person or on the phone during shift.
· Must be able to occasionally lift up to 50 lbs.
· Ability to work 3rd shift (overnights).
· Must be able to occasionally lift up to 50 lbs.
· Will occasionally encounter toxic chemicals during shift.
Job Type: Full-time
Pay: From $14.50 per hour
Expected hours: 34 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 12 hour shift
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
- Commission pay
Work Location: In person
