Address
Form of workDescription
• Responsible for member satisfaction and retention through impeccable Member Service and practices that promote member engagement
• Ensures that daily care of members is first priority
• Greet members by name, answer questions regarding programs and the facility in person and over the phone
• Meets and exceeds membership satisfaction and retention goals
• Delivers consistent excellence in Member Service and member engagement on the phone and in person
• Must exhibit the core values of caring, honesty, respect, and responsibility in all aspects of work with the YMCA
Requirements
• High school diploma and/or equivalent relevant work experience preferred
• Excellent communication skills both verbal and written required
• Competency in Microsoft Office: Word, Excel, and Outlook
• Must be accurate in cash handling and demonstrate strong organizational skills
• Responsible for member satisfaction and retention through impeccable Member Service and practices that promote member engagement
• Ensures that daily care of members is first priority
• Greet members by name, answer questions regarding programs and the facility in person and over the phone
• Meets and exceeds membership satisfaction and retention goals
• Delivers consistent excellence in Member Service and member engagement on the phone and in person
• Must exhibit the core values of caring, honesty, respect, and responsibility in all aspects of work with the YMCA
Requirements
• High school diploma and/or equivalent relevant work experience preferred
• Excellent communication skills both verbal and written required
• Competency in Microsoft Office: Word, Excel, and Outlook
• Must be accurate in cash handling and demonstrate strong organizational skills
