Medicare Enrollment Specialist

*Remote - Work from Home Position* Candidate needs to be located in or near Orlando, FL area.

Check out our website! www.doctorschoiceusa.com

Are you a people person? Have you been told that you’re the kindest, most patient person to speak with on the phone? Can you read through the lines to understand what people are really saying? Are you detail-oriented and relentless about finding solutions?

We’re looking for a talented Enrollment Specialist to help our clients navigate the maze of Medicare. This role requires someone who loves helping people, has a passion to improve healthcare, and thrives on solving complex situations from start to finish.

What We Do

Medicare (Federally funded health insurance for individuals who are 65 and over or disabled) can be a nightmare to navigate. Often, individuals have to coordinate with their employer, the federal government, and over 2000+ insurance options across 50 states to get coverage when they retire or turn 65.

Doctor’s Choice helps individuals navigate the maze of Medicare. We work nationally with retirees who are looking to transition their health insurance from their employer coverage to Medicare and beyond. By combining our world-class advocacy, constant innovation, and unique technology, we provide peace of mind around healthcare at a time when most individuals need it the most.

Why Join Our Team?

Over 10,000 Americans become eligible for Medicare every day. There are a lot of people who need our help! As part of the team, you’ll be able to:

• Truly make a difference - we help individuals make one of the toughest decisions in their life. You’ll be empowered to truly do what’s best for the clients. This is not a direct sales position nor a call center. You’re a case manager to make sure your clients are taken care of.
• Work with great people - our people make who we are. Be in a group of diverse yet like-minded people who really want to make a change in healthcare.
• Access great opportunities for growth - be a part of a talented team where you’ll be challenged to learn, grow and have fun. We’re in a big pond with a lot of opportunities to expand.
• Make your voice heard - we want to know what you think! We’re always looking for input to help us better serve our clients and improve the way we get this done.
• Be on the ground of something special - we’re a small team with big dreams on a fast-growing trajectory. This is an opportunity to get in on the ground level of something special.

What You’ll Be Doing:

• You’ll be continuously learning about the complex topic of Medicare health insurance in order to become a topic expert in how Medicare insurance plans work.
• You’ll be conducting consultations to help individuals who are planning for Medicare decide on the right course of action given their current situation.
• You’ll be helping individuals through a myriad of customer service and paperwork issues so that they can get access to the health insurance they need.
• You’ll be constantly engaged with your clients to make sure they’re meeting deadlines and doing the right things to avoid penalties and ensure continuous coverage.
• During every interaction, you’ll make sure that our clients feel like no one cares more about their situation than we do.
• You’ll work with the management team to refine and improve our processes so that we can create the best client experience.

Who You Are and Things You’ve Done in the Past:

• Helped a loved one through complex health situations
• Well organized and timely
• Manage complexity well
• Love to grow and solve problems
• Been persistent in accomplishing tasks

Position specifics:

• Full-time remote work, hours 8:30 am - 5:00 pm eastern (may be subject to change on occasion), hourly compensation, benefits include health insurance, life/disability.
• Upon joining you will be taken through our training program. Doctor's Choice provides all the study material and support that you need. Any insurance licensing will be at no cost to you. The starting hourly rate is $17/hour. Once you are trained and licensed, your rate will increase to $20/hour.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Supplemental pay types:

• Bonus opportunities

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Office
• Remote

Education:

• Associate (Preferred)

Work Location: Remote