Medical Scheduler/Receptionist

The Dermatology Center, PLLC is searching for an individual with excellent customer service skills who enjoys working in a busy environment. We have been providing the highest quality dermatology services to the Fort Smith and River Valley area since 1999 and look forward to many more years of service. Dr. P. Craig Stites, owner, promotes a positive work environment and family atmosphere among the staff and we would like you to join our family.

We are looking for an energetic and highly motivated individual with a strong work ethic who is interested in establishing a career with us rather than just getting a job. Members of our team are expected to be patient, empathetic, communicative, and have a willingness to learn. We encourage our staff to utilize their own unique gifts, talents, and skills to provide exceptional health care in addition to setting a positive example for others to follow. Our goal is to ensure excellent service standards, respond efficiently to patient inquiries, and maintain patient satisfaction.

Enjoy the benefit of a stable clinic work schedule with no nights or weekends, major holidays off, working 7am – 5pm Monday through Thursday, and 7am – Noon on Fridays.

Responsibilities:

• Adhere to The Dermatology Center Code of Conduct guidelines
• Manage incoming calls
• Maintain requests for appointments via fax, email, and phone
• Provide courteous assistance to patients and physician offices
• Register patients
• Schedule medical and cosmetic appointments
• Update patient demographics accurately
• Communicate as needed with appropriate staff about any patient concerns/issues related to scheduling
• Other duties as assigned

Skills:

• Proven customer service experience
• Strong phone contact handling skills and active listening
• Excellent communication
• Detail-oriented
• Ability to multi-task, prioritize, and manage time effectively
• Computer competency

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Retirement Plan (401K)
• Paid time off

Job Type: Full-time

Pay: From $13.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Uniform allowance
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Dermatology

Schedule:

• Monday to Friday

Experience:

• Customer Service: 1 year (Preferred)
• Medical receptionist: 1 year (Preferred)

Work Location: In person