Medical Records Clerk

JOB DESCRIPTION

Summary/objective: Support the Health Information Department through patient document processing in the Electronic Medical Record (EMR) and Medical Record Releases. This is a hybrid position with the expectation of some in-office workdays.

Essential functions

• Scanning and uploading patient documents in the EMR, properly labeling, and filing
• Work in OnBase to index clinical and administrative documents.
• Process medical record releases in compliance with HIPAA and other privacy rules.
• Scan and index historical medial records.
• Cross-train to perform monthly exclusion list audit on all current employees, document and attest to findings.
• Assist Supervisor with relevant tasks and special projects that arise

Competencies

• Good organizational and time management skills to effectively juggle multiple priorities and time constraints.
• Excellent written, verbal, and face-to-face communication skills, including proper phone etiquette.
• Ability to maintain professional and consistent communication while working remotely
• Ability to work collaboratively in a team-oriented environment.
• Goal-oriented, with drive to meet set expectations
• Ability to work effectively with various levels of organizational members and diverse populations including Packard Health staff, patients, family members, vendors, outside customers, and couriers.
• Ability to exercise sound judgment and problem-solving skills.
• Ability to handle patient and organizational information in a confidential manner.
• Ability to travel to other Packard Health Offices and meeting locations.

Physical demands and Working Conditions

• Standing.
• Sitting.
• Use hands and fingers to handle or feel.
• Reach with hands and arms.
• Stoop, kneel, crouch, or crawl.
• Talk or hear.
• Ability to lift up to 10 pounds.

Required education and experience

• High School Diploma or GED.
• Experience with Excel, PowerPoint, and Word.

Preferred education and experience

• Experience with EPIC EMR, Teams, and Outlook.
• Experience working with Health Information and/or Compliance.
• Interest in Health Care or non-profits

Job Type: Full-time

Pay: $15.30 - $20.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Medical records: 1 year (Preferred)

Work Location: Hybrid remote in Ann Arbor, MI 48108