Medical Records Clerk

Klamath Health Partnership (KHP) is a Federally Qualified Health Center (FQHC) actively recruiting for a Medical Records Clerk. We are a not-for-profit organization whose purpose is to provide comprehensive medical, dental, behavioral and community health services to the medically underserved of the Klamath Basin in southern Oregon. We are committed to the lifetime wellness of our community, by providing accessible care to everyone with compassion and respect, regardless of ability to pay.

The Medical Records Clerk is responsible for compiling, verifying, and uploading Medical Records to Klamath Health Partnership (EHR) Electronic Health Record. The Medical Records Clerk is also responsible for answering and routing incoming calls to appropriate departments, taking messages, writing triage requests, and forwarding these to appropriate medical staff. The Medical Records Clerk will also be responsible for routing the after-hours nurse call reports to the medical providers every morning.

Essential Duties and Responsibilities (90% Of Time)
Maintain confidentiality standards for Medical Records. Prepare EHR and maintain records for all patients. Review Medical Records for completeness. Assemble HER records into standard order and upload/scan records in designated areas. Locate, sign, and deliver Medical Records requested by clinic departments. Utilize the computer to enter and retrieve data. Post results of laboratory tests, dictation, reports, and correspondence to records after provider has reviewed them. Handle incoming phone calls and respond to requests from outside offices, patients, insurance entities for record requests and information. Other duties include but are not limited to sorting incoming U.S. postal mail, printing refill requests, provider orders or reports that require a provider signature. (90%)

Perform other duties as assigned. (10%)

Knowledge, Skills, and Abilities
High school diploma or general education degree (GED), or one to three months’ related experience and/or training, or equivalent combination of education and experience. Anility to multitask and to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations. Ability to read and comprehend simple instructions, short correspondence, and memos. Possess knowledge of modern office equipment, systems, and procedures. Apply general rules, regulations, and policies to specific work situations. Coordinate project activities and the work of project team members.

Accommodations

The employee is expected to work Monday through Friday, 8:00 a.m. – 5:00 p.m. and will be called upon to work extended hours and Saturdays from time to time.

While performing the duties of this job, the employee is regularly required to walk, talk, bend, lift, carry, write, and hear. The employee frequently is required to stand, walk, sit and use hands to finger, handle or feel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Work setting:

• Medical office

Experience:

• Medical records: 2 years (Required)

Language:

• Spanish (Preferred)

Ability to Relocate:

• Klamath Falls, OR 97601: Relocate before starting work (Required)

Work Location: In person