High volume medical/surgical office in Metairie is offering full-time positions for Front Desk Receptionists.
The Front Desk Associate is responsible for all aspects of patient related in-take and coordination of related medial and insurance information. If you are computer savvy, eager to learn, customer focused, and have a friendly personality, we want to hear from you.
Essential Duties and Responsibilities
- Coordinate and input relevant information in the patient medical record software
- Utilize customer service and active engagement skills with all patient communications
- Coordinate and schedule patient appointments
- Conduct new patient registration process for the in-take of all new patients
- Coordinate the in-take process for patient check-in and appointment completion process for patient check- out
Required Skills and Abilities
- Preferred to have 1-2 years of experience in a Medical office
- Must maintain a high level of work accuracy to support the efficient and effective delivery of patient care.
- Must maintain a professional and compassionate delivery of service with a high level of customer service focus.
- Excellent verbal and written communication skills.
- Experience in customer relations
We offer a comprehensive list of benefits, including medical, dental, vision, accident and critical illness insurance, short and long term disability, employer paid life insurance, 401k and paid time off.
Employees are eligible for insurance after 30 days of employment and start earning paid time off after 90 days of employment.
Experience
Preferred- 1 - 2 years: Medical office-preferred
Skills
Preferred- Bilingual
- Customer Service
Behaviors
Preferred- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well