Address
Form of workJob Description
Benefits/Perks
- Competitive Compensation
- Great Work Environment
- Career Advancement Opportunities
- complimentary monthly massage
- Healthcare options
- Paid major holidays
- 401K plans
Job Summary
Cohesive Therapy has been providing care locally for over 11 years and is expanding. We are seeking an Office / Medical Assistant to join our growing team! This role involves providing exceptional customer service to Clients, coordinating appointments, managing medical records, and assisting with various administrative tasks to ensure the smooth functioning of the office.
The ideal candidate has strong customer service skills, is self-motivating and driven, and has an interest in learning more about our healing modalities in the massage therapy environment. This position starts part-time working up to possibly full-time
Responsibilities
- Patient Interaction: Greet and assist patients in a friendly and professional manner, answer phone calls, schedule appointments, and respond to patient inquiries.
- Administrative Support: Perform general administrative tasks such as data entry, and managing office correspondence. Maintain electronic medical records and ensure compliance with patient confidentiality regulations.
- Office Operations: Assist in managing the day-to-day operations of the medical office, including inventory management, ordering supplies, and ensuring the cleanliness and organization of the office space.
- Billing and Insurance: Assist in processing patient billing, insurance claims, and payments, as well as coordinating referrals and authorizations as necessary.
- Patient Education: Provide patients with basic information about treatments, services offered, and general office procedures.
- Light housekeeping
- Depending on shift, duties of opening/closing of the clinic.
Qualifications
- High school diploma or equivalent
- Previous experience in a medical office setting or customer service role is preferred
- Familiarity with basic healthcare practices
- Proficiency in common office software (e.g., Microsoft Office, electronic health records systems)
- Strong communication skills and the ability to interact with a diverse range of patients and healthcare professionals
- Attention to detail, organizational skills, and the ability to multitask in a fast-paced environment
- Commitment to upholding patient confidentiality and privacy regulations
- High school diploma or equivalent
- Previous experience in a medical office setting or customer service role is preferred
- Familiarity with basic healthcare practices
- Proficiency in common office software (e.g., Microsoft Office, electronic health records systems)
- Strong communication skills and the ability to interact with a diverse range of patients and healthcare professionals
- Attention to detail, organizational skills, and the ability to multitask in a fast-paced environment
- Commitment to upholding patient confidentiality and privacy regulations
