Medical Intake / Data Entry

We are excited to hire friendly, customer focused employees who enjoy working in a structured medical call center environment.

As a vital first point of contact for our Company, the Medical Intake/Data Entry supports the Utilization Review Department, by performing the collection of intake information, the creation of electronic patient files and the sorting and mailing of certification letters.

Specific duties may include:

• Answer Utilization Review line and direct to appropriate person, retrieve voicemail and transfer message to appropriate nurse
• Collect demographic information in order to create patient file
• Print, mail, fax and copy correspondence, as necessary
• Other duties as assigned

We are willing to train highly motivated, customer focus individuals!

Quarterly bonus eligibility!

This position is full time, with benefits and has a set schedule, Monday - Friday without weekends or nights!

Monday - Friday, 10:30 - 7:00pm shift

Hourly Shift differential!

Work from home, 2 days a week, hybrid option available after successful completion of the training period. Must be able to work in the office during the training period and during the hybrid in-office days.

PM21

EDUCATION: High School Diploma or equivalent required. Courses in computers, medical terminology, Data Entry, word processing, and secretarial training desired.

SKILLS: Knowledge of computers, Data Entry in databases, word processing, and multiple lines telephone systems. Bi-lingual helpful but not required.

EXPERIENCE: At least one year of professional office experience, experience in a healthcare environment.

PERSONAL QUALIFICATIONS: Helpful and friendly telephone personality. Ability to proof written material accurately. Accurate Data Entry ability. Ability to organize a large variety of tasks and prioritize as directed by the assigned URA Team Leader. Ability to work with a variety of professional staff and provide clerical backup as needed for that staff. Understanding of customer service.

All UR Assistants are required to sign and honor a confidentiality statement at the time of hire and annually at the time of performance reviews.