Data Entry Associate

Type: Part-Time
Reports to: Senior Recovery Associate
Office Location: 1801 W. Warner, Suite 202, Chicago IL; required in-office minimum of 3 days per week (hybrid work policy subject to change)
Background:
Guided by the experiences of those living with mental health conditions and rooted in equity, NAMI Chicago educates to fight stigma and discrimination, fiercely advocates for our community, and shares hope, connection and expertise with people on their mental health journey. NAMI Chicago seeks to fill gaps in Chicago's mental health system, with an intentional emphasis on serving underrepresented populations and breaking down barriers to care.
Who We Are Looking For:
The Data Entry Associate is responsible for collecting data, maintaining records, and entering and updating information within company databases in support of NAMI Chicago's Recovery Department. Reporting to the Senior Recovery Associate, the Data Entry Associate works with Recovery staff to maintain accurate records and enter data for Recovery programs.
Essential Functions & Responsibilities:
Data Management

• Supports the Recovery Department by inputting data for the Engagement and Support Pilot Program into both internal and external data systems.
• Provide technical assistance to the Recovery Department.
• Scan and organize documents for filing purposes
• Identify and correct Data Entry errors
• Handle Confidential information and data
• Work with Recovery Department leadership to provide any data collection issues or training needs
• Assists in training the Recovery Department staff on utilizing iCarol and the Caspio web application.

Data Strategy

• Identify opportunities for process improvement. Advise on best practices and other solutions to improve upon current policies and practices.
• Perform other duties as assigned.

Requirements
Essential Knowledge, Skills and Abilities:

• Proficiency in Microsoft Suite (Outlook, SharePoint, Word, Excel, PowerPoint)
• Experience putting data into a database
• Ability to learn data management systems and advise others on their use
• Patience, empathy, and keen listening skills

Qualifications & Requirements:

• Education: High school diploma or equivalent
• Previous experience managing databases or Data Entry.
• Strong knowledge of and experience with Tableau or comparable data visualization software.
• Computer Skills: Proficiency Microsoft Access, Excel, and Word. Proficiency in Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by NAMI Chicago

Available Benefits:

• Compensation is at $17/hour
• Company sponsored wellness activities

NAMI Chicago is an inclusive employer, we welcome and encourage BIPOC, LGBTQ+, Veterans, Differently Abled, Returning Citizens and All Who Are Dedicated to Mental Health to Apply.