Prestigious Family Practice in Frisco is seeking a positive and well-rounded full-time Medical Front Office Associate. The successful candidate will have a minimum of 1-2 years’ experience working in a medical practice. The candidate must have excellent customer service skills as well as the ability to multi-task other Front Office responsibilities while working in a fast-paced, EMR/technology based work environment.
Job Responsibilities:
· Schedule patient appointments and triage telephone calls
· Excellent phone etiquette and communication skills a
· Greet & Check-In patients upon arrival
· Check-Out patients & schedule next appointment upon leaving
· Scanning important documents into patient’s chart
· Collect balances, co-pays, or co-insurance at check-out
· Responsible for posting and reconciling payments collected daily
Skills Required:
· Excellent telephone & patient interaction etiquette – Must be friendly and polite at all times
· Experience with multi-line telephone systems
· Ability to multi-task without becoming overwhelmed
· Excellent computer skills – (Experience with EMR systems is a plus+)
· Works well in fast-paced environment
· Takes direction & corrections from team leaders well
· Ability to cross-train in all areas of Front Office duties
· Team player who is willing to provide support where needed
What we are looking for in an employee:
· A friendly, reliable & honest team player who interacts well with others
· Outstanding customer service skills and always putting patient’s needs first
· Possess the desire to go above and beyond patients’ expectations to offer exceptional service
· Great commitment level, outstanding work ethic, and interest in a long-term position/environment
Minimum Education and Experience Requirements:
· 1+ year experience working in a Medical Front Office
· High School Graduate or Equivalent
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Outpatient
- Private practice
Medical specialties:
- Primary Care
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Medical office: 1 year (Preferred)
Work Location: In person