Medical Facilities Inspector

Title:Medical Facilities Inspector

State Role Title: Health Care Compliance Specialist II

Hiring Range: $70,000 - $79,112

Pay Band: 5

Agency: Virginia Department of Health

Location: LICENSURE & CERTIFICATION OFF

Agency Website: www.vdh.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Office of Licensure and Certification (OLC) is seeking a registered nurse (RN) eligible to work in Virginia to be a complaint intake analyst (Medical Facilities Inspector). Complaints are received via email, mail, fax, telephone, and in person. The complaints and facility reported incidents are triaged per state and federal protocol, and then put into the computer program. Complaints are received for nursing homes, hospitals, dialysis centers, and all provider types with oversight by the OLC.

Minimum Qualifications

Self-directed individual with specialized knowledge of health care systems and services, quality of care issues & health care administration
Knowledge of Microsoft Office Suite
Ability to communicate orally and in writing in a clear, concise, and legally defensible manner; ability to manage multiple assignments independently; to listen actively, share job knowledge, maintain professionalism, and follow through with requests
Ability to independently assess individual patient/resident medical care plans and outcomes, the overall quality of facility care and services, and to interpret and apply complex state/federal regulations to the findings
If working in LTC and/or Complaint unit, must obtain SMQT Certification within 12 months of hire date.
Must be an RN to work as a complaint intake analyst.

Additional Considerations

N/A

Special Instructions

You will be provided a confirmation of receipt when your application and/or resume is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.
Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service's Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.
It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.
If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.
As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!
Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Contact Information

Name: Sonya Dean

Phone: 804-864-7027

Email: sonya.dean@vdh.virginia.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.