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SalaryThe primary function of this position is to update our database within the markets assigned. Collecting data, maintaining records, and entering and updating information within company databases. Data Entry Specialist has a keen eye for accuracy, top-level typing skills, and an ability to thrive under deadlines. To note this role is 8am-5pm CST.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Maintains confidential records.
- Enter new patient demographics and maintain existing patient demographic profiles.
- Send out and receive mail and packages, update returned mail
- Scan and print files when requested
- Process applications for insurance benefits
- Other duties as assigned
EDUCATION & TRAINING REQUIREMENTS
- High school diploma or equivalent is required
- General knowledge of Microsoft Office (Word, Excel, Outlook)
- 1-3 years of medical office experience or office support experience required
- 1-2 years of job tenor at each of your previous roles required
- Salesforce.com or CRM experience preferred
OTHER QUALIFICATIONS
- Customer service—responds promptly to customer needs, responds to requests for service and assistance and meets commitments.
- Reconciliation Skills - ability to reconcile from different sources to get an accurate picture.
- Organizational Skills - the individual prioritizes and plans work activities and uses time efficiently.
- Quality control/Attention to detail—the individual demonstrates accuracy and thoroughness; monitors own work to ensure quality and applies feedback to improve performance.
- Adaptability—the individual adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays or unexpected events.
- Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
- Able to work in team environment.
PHYSICAL EFFORT & WORKING CONDITIONS
Work is performed in a normal office setting with minimal exposure to health or safety hazards Substantial time is spent working on a computer.
