Medical Clerk/Call Center Representative

Ozark Dermatology is seeking a patient centered, team-oriented part time Medical Clerk/Call Center Representativefor our rapidly growing organization. The ideal candidate will value personal and team development, a collaborative environment and high-quality patient care.

Our Culture

Detail-oriented -- quality and precision-focused

Team-oriented -- cooperative and collaborative

People-oriented -- supportive and fairness-focused

Ozark Dermatology providers and staff believe that we can deliver healthcare in a better way. We practice with care that is intentional, kind, unhurried and on the cutting edge. We treat each of our patients the way we want to be treated. At Ozark Dermatology, our goal is to care for patients like friends and family. We hope to make each person we see a lifelong patient that is excited to recommend our clinic team.

Our work environment will be transparent and authentic. The culture for our work family will be one of mutual respect between employer and employees built on trust, goodwill and open communication. Employers respect feedback and will take appropriate action, as many times as needed, to keep our clinic team on the right course. We will start each day with a smile and a “good morning" to each other and each patient. Before we conclude each day, we will ask our team members if they need help and we will thank them for help given.
Responsibilities:

*Answer multi-line phone
*Transfer calls to direct extensions
*Take clear, detailed messages
*Schedule patient appointments
*Take patient payments over the phone

Skills:
*Ability to maintain confidentiality
*Works well with a team as well as individually
*Computer knowledge
*Speaks clearly and professionally
*Excellent customer service skills
*Ability to work in a professional office environment
*Excellent phone etiquette
*Must have a friendly personality

About Ozark Dermatology Clinic

Vision for Care. Provide the highest level of medical care for patients. As a unified group committed to excellence, our team partners with patients to provide scientifically sound medical advice and treatment within an environment of compassion and respect. We strive to treat each patient and team member the way we hope to be treated when we are in need of care.

Working together to exceed expectations. We recognize that the strength of our clinic is the quality of our personnel. We are committed to continuing education and development of each member of our team to ensure we provide high quality, compassionate care from arrival to departure.

Teaching our skills to the next generation. Our medical professionals and supporting staff share a commitment to education. Since 1991, we have trained resident physicians, medical students, physician assistant students, and our staff within a clinical environment of integrity, camaraderie, and optimistic intellectual exchange.

Benefit Conditions:

• Only full-time employees eligible

Schedule:

• Monday to Friday

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person