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Form of workAre you a detail-oriented individual with excellent organizational skills? Do you thrive in a fast-paced medical office environment? If so, we have an exciting opportunity for you!
A distinguished, surgical center is adding a Medical Customer Service-Call Center Representative to their team! So if you have the skills, care, and commitment to high-quality work while enjoying client connections, this position may be perfect for you!
This role offers a range of responsibilities, from creating patient records to assisting with scheduling and billing. This is a high-volume Call Center. As a Medical Customer Service-Call Center Representative, you play a crucial role in ensuring patients a great experience on their medical journey. By efficiently managing administrative tasks, scheduling appointments, and providing excellent customer service, you contribute to the overall well-being of patients. You'll collaborate closely with other healthcare professionals, including doctors, nurses, and administrative staff.
This is a full-time, Temporary to Hire position that offers a balanced work schedule. If you enjoy multitasking and have attention to detail, this position provides ample opportunities for growth and development.
Job Duties:
- Manage incoming calls and correspondence promptly and professionally, resolving issues and answering questions effectively.
- Create patient charts and update patient demographics when necessary.
- Assist with scheduling; verify times with patients; prepare charts, pre-admission, and consent forms.
- Triage phone requests to other departments as needed.
Schedule: Monday – Friday 8:00 am - 5:00 pm
Requirements:
- 2+ years of experience in a medical or insurance industry is Required.
- 2+ years of recent Call Center experience is Required.?
- Proficiency in eCW EMR systems, including Microsoft Word and Excel. Preferred.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
Pay: $16.00hr-$18.00/hr. based upon experience
Benefits
- Medical, Dental, Vision
- Life, Critical Illness, Accident, Long and Short-Term Disability Insurance
- Financial Advisory access
- Free gym membership to onsite, brand-new facility
- 401(K) Retirement Plan with Employer Match
- 6 Paid Holidays
- Half days off on Fridays during the summer months
Location: Keller, TX (76248)
If you are interested in this amazing opportunity, call our office at 469.947.6789
