Medical Biller/Collector
Job Summary and Primary Responsibilities
Provides administrative support in the billing and collections function of the medical revenue cycle process. Prepares new charges, maintains patient records, and is responsible for collecting on outstanding accounts receivable.
- Obtain needed and or corrected information by contacting the patient, physician’s office, hospital, next of kin, insurance carrier, etc.
- Verify all patient information uploaded is accurate.
- Maintains the database by entering, updating, and retrieving data, as well as formatting
- Assists in resolution of outstanding accounts receivable problems from past due accounts.
- Assists with credentialing for new sites-of-care
- Responds to inquiries from customers or external collection resources.
- Places calls and sends messages to those with unresolved issues.
- Understands and maintains all governmental, regulatory and company billing and compliance regulations and policies for payers
- Follows-up with payers, patients, and other appropriate parties to collect open billings in a timely manner
- Identifies and reports to management any payer issues with regards to billing and collections
- Reviews, analyzes, and reconciles Accounts Receivable and discrepancies to provide accurate invoicing and prompt payment
- Performs other duties as assigned
Required Skills / Capabilities
- High level of quality awareness, accuracy, and attention to detail
- Strong communication, organizational, and problem-solving skills
- Sense of urgency and customer-oriented mindset with understanding of Health Insurance Portability and Accountability Act (HIPAA) compliance and Protected Health Information (PHI)
- Ability to work independently, multitask and handle various priorities in a fast-paced environment
Education and Experience
- At least two years experience in a medical office setting in billing, accounts receivable, and claim follow up
- A general knowledge of CPT and ICD coding.
- High school diploma or equivalent required
Position Reports:
- To the Billing Manager
Job Types: Full-time, Part-time
Pay: $30.00 - $35.00 per hour
Benefits:
- Health insurance
Schedule:
- Monday to Friday
Experience:
- ICD-10: 1 year (Preferred)
Work Location: In person