Medical Assistant/Clinical Navigator

Beacon was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused boutique cancer and rheumatology center that is committed to providing the highest quality of medical care and supportive services.

We have an excellent opportunity available within our clinic as a Clinical Navigator, most similarly aligning with duties of the well known Medical Assistant position. If you are looking for exciting, flexible, and stimulating work with meaningful advancement opportunities available, then consider Beacon the right place for you!

Responsibilities/Duties

• Rooming patients, collecting vital signs, specimens, administers shots, and carries out orders (i.e., labs, biopsies, referrals)
• Assists with patient intake forms, including social and family history, medication list, review of systems and preventative measures.
• Prepares patient charts and reviews imaging, labs, pathology, and other reports to ensure all patient records are current.
• Schedules follow-up appointments with patients, prior-authorization procedures, and hospital admissions.
• Return phone calls within 24 to 48 hours of receipt.
• Monitors patient progress and evaluates follow up actions required to meet the patients’ needs by providing quality care throughout patient experience.
• Evaluates documents and distributes applicable clinical correspondence in a timely fashion.
• Completes phlebotomy, routine or specialty blood draws, handling of applicable specimen processing and quality controls.
• Perform EKG’s testing per provider orders.
• Performs medical refill requests and helps triage patient calls along with managing patient referrals to hospitals or other ambulatory facilities.
• Ensures exam rooms are clean, stocked, and ready for patients.
• Assists providers with patient exams and procedures as needed.

Required Skills/Abilities:

• Compassionate and caring bedside manner.
• Excellent customer service and communication skills.
• Detail-oriented and organized.
• Manages conflict with good resolutions.
• Ability to multi-task and anticipate needs of providers.
• Proficient in EKG, venipuncture, and managing lab work and genetic testing a plus.
  

Education:

• High School Diploma or equivalent required.
• CMA certificate or equivalent experience and willingness to earn CMA certification required.
• Three years of experience as a medical assistant or related role preferred.
• Medical oncology terminology strongly preferred.
• CPR/BLS certification, required upon hire.
  

Location:

• Location Available:
  
  • 1641 E Polston Avenue, Suite 102, Post Falls, ID 83854

Benefits:

• Paid Time Off
• 8 paid, closed-clinic holidays
• Health Insurance, including dental and vision
• 401(k) Plan
  
• Gym membership
• Professional Development Fund

Beacon Company Mission: To meet patients wherever they are on their cancer journey and walk with them on that journey; to provide compassionate, personalized cancer care for an unparalleled patient experience.

Beacon Core Values: Compassion. Grace. Honesty. Humor. Respect. Trust.

Our providers and staff at Beacon share these values and truly embody the mission of Beacon. Our team is comprised of the most devoted, compassionate individuals who consistently go above and beyond for patients and who strive to continually improve patient care and the overall patient experience.